Reviews
Write a reviewCapital CJD is the best!!
I recently bought a 2012 Ram at Capital CJD and Ken Lorbacher was my sales guy for the 2nd time. The service was Amazing. They are no pressure and it was the easiest and most enjoyable time I have had buying a truck. I HIGHLY recommend anyone in the market to go there FIRST and ask for Ken!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Shopping Experience
My husband and I had an extremely pleasant buying experience at Capital Chrysler Jeep Dodge over the weekend. Our Salesman was Stacy Kinney and he went above & beyond in an effort to be as helpful as possible & answer all our questions. I recommend this dealership highly. If you stop by, ask for Stacy or perhaps make an appointment in advance...you ll be glad you did! Mary & Phil Lavoie Clayton, NC
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review Mary and Phil.
Great Buying Experience
My husband and I had an extremely pleasant buying experience at Capital Chrysler Jeep Dodge over the weekend. Our Salesman was Stacy Kinney and he went above & beyond in an effort to be as helpful as possible & answer all our questions. I recommend this dealership highly. If you stop by, ask for Stacy or perhaps make an appointment in advance...you ll be glad you did! Mary & Phil Lavoie Clayton, NC
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Do not use their service dept!
I would not recommend the service department at this dealer to my worse enemy. My car has been there many times since Feb. 2012 for the same issue and here we are Sept and they still can not fix it. Every time I get it back with in a day the check engine light is back on for the same code. It has been a huge hassle having to keep taking the car back. I specifically bought the car because I travel with my dogs and had to cancel a few trips to compete with them due to the fact that my car was sitting at the dealer and I could not drive it.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are aware of the issues we are having with your van. Our biggest ostacle in fixing your van is that we have been limited by what the dealership you bought your van from is willing to pay to have it repaired. They are not wanting to pay to fix the van properly.
David Brockington and CCJD Rock!!!! :)
Any time you purchase a new vehicle, you want it to be a great experience! I got that with CCJD in Garner, NC! I worked with a wonderful sales associate, David Brockington! He was very helpful in every way!! I came to Capital Chrysler Jeep Dodge with a particular model and color in mind and he did what it took to get it for me!! I love my new 2012 Jeep Grand Cherokee Laredo 4x4!!! Many thanks to David and the team!!!!! Tammy Glawson, Clayton, NC
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dodge Truck
Kenneth Lorbacher is an excellent and professional sales person all the way he made it very easy to buy my truck next time i need a new truck I will be going to Kenneth Lorbacher
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
My husband and I purchased a 2009 Volkswagon Passat from Capital Chrysler Jeep Dodge. Our salesman Andy Flores was very knowledgeable, personable, offered great service. We will be back when we are ready to purchase our next vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
Outstanding, enjoyable experience. Clay Abell was extremely helpful through the entire sales cycle. Honest, friendly, not pushy. Would definitely recommend Capital, and would not hesitate to go back. We love our new 2012 T&C. Between 2 other dealerships Capital also gave us the best price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review! I know you're going to love the Town & Country and get lots of use out of it. Let me know if there is anything else we can help you with. Thanks again, Clay
Anthony Davis
He is a wonderful, hard working, honest saleman. He works very hard at helping you buy the right car and not rip you off. Great job Anthony! Thanks for a great buying experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recent Purchase of a Chrysler 200
I was met with a very friendly hello from Daniel Goodnight, who listened to what type of car I wanted see for my wife to come and checkout for her use. She stayed home and let me do the leg work on a very hot Raleigh summer day. Daniel did not show me anything that did not meet all of the features that were listed as a must. NO HIGH PRESSURE. I looked and said I would be back. The next day my wife came with me to see Daniel, who remembered me and my name, and took the time to show us the cars that really fit her requirements. She test drove the couple that she liked and then decided that she wanted the 2011 Chrysler 200. We had a very pleasant time dealing with Daniel and did not recieve any strong arm tactics from a Manager and anyone else in the showroom. I had a great time joking with him and some of the other sales staff there. I have to say one of my LEAST FAVORITE THINGS to do is going car shopping....this was the most pleasant experience I have ever had. The whole dealership was low key, wanting to please with as simple and rapid transaction as possible. I would recommend the Capital Chrysler Dodge Jeep dealership to anyone, and especailly Daniel Goodnight. David Engelhart
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks David. We know you are going to enjoy the Chrysler 200!!