Reviews
Write a reviewOil change
They are the best ever I trust them and They explain everything Rocky told me what I needed to know about my van that I didn’t know and I appreciate it he was excellent thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
no driver’s floor mat, ran out of gas going to get gas, etc
Tire pressure very low in a tire even after they had been told, car had a service light come on less than 24 hrs after I picked up the car. Cannot get an appt for three weeks. Asked to speak with a manager, never saw one. Worst experience I have ever had buying a vehicle!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi. My name is Michael Pendergraft. I am one of the Sales Managers here at Capital Chrysler Jeep Dodge in Garner, NC. I saw your review and wanted to get back with you. I noticed you mentioned you worked with Jeremy. We do not have a Jeremy that works here in Sales Dept or Service Lane. I just wanted to make sure you had the correct dealership. If it is our dealership I just want to try and right the wrong for you. If we are not the correct dealership I just ask you remove the review off of our page. Thanks Michael Pendergraft 919-582-0239
Awesome service, friendly staff.
Used the express lane Saturday for my first Oil change. Everyone was super friendly and knowledgeable. Service was quick. Waiting area clean and comfortable. Joe was especially nice and informative!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New team
It was my favorite dealer, but the new owner (Capital) change the entire team, and the new people have new rules which aren't so good for the clients.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Jeep tune up
Mr John Jameson & theechanics at Jeep on HWY 70 in Garner were polite professional & prompt Mr Jameyson explained the maintenance services & tire rotation very courteous
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing experience that left me feeling well taken care of
My car buying experience was 5 stars from beginning to end. Jeremy and Ken were both so very helpful and willing to go above and beyond to meet my car buying goals of staying within the same budget while still allowing me to upgrade from a sedan to suv to better serve my growing family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Express service is great to have available. Nice waiting area. Friendly staff. Work done in a timely manner. I will go back for next service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Minimal wait. Friendly, helpful Staff
Minimal wait. Very friendly Service Advisor & Technician. My Truck was even washed for FREE after the Service, which I was not aware but a very nice surprise. I will most definitely drive past the 2 other Ram Dealers that are closer for Service in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service
John Jameyson was great to work with. Parts were back ordered and he kept us updated until car was fixed. He was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Ram 1500
Great buying experience with salesman Patrick D. and Ronnie (Finance). This is my 3rd Ram Truck purchase from Capital. Great Service team reason for my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car