Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

Want to share your experience with this dealership?

Write a review

Oil change

They are the best ever I trust them and They explain everything Rocky told me what I needed to know about my van that I didn’t know and I appreciate it he was excellent thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

no driver’s floor mat, ran out of gas going to get gas, etc

Tire pressure very low in a tire even after they had been told, car had a service light come on less than 24 hrs after I picked up the car. Cannot get an appt for three weeks. Asked to speak with a manager, never saw one. Worst experience I have ever had buying a vehicle!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi. My name is Michael Pendergraft. I am one of the Sales Managers here at Capital Chrysler Jeep Dodge in Garner, NC. I saw your review and wanted to get back with you. I noticed you mentioned you worked with Jeremy. We do not have a Jeremy that works here in Sales Dept or Service Lane. I just wanted to make sure you had the correct dealership. If it is our dealership I just want to try and right the wrong for you. If we are not the correct dealership I just ask you remove the review off of our page. Thanks Michael Pendergraft 919-582-0239

Awesome service, friendly staff.

Used the express lane Saturday for my first Oil change. Everyone was super friendly and knowledgeable. Service was quick. Waiting area clean and comfortable. Joe was especially nice and informative!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New team

It was my favorite dealer, but the new owner (Capital) change the entire team, and the new people have new rules which aren't so good for the clients.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeep tune up

Mr John Jameson & theechanics at Jeep on HWY 70 in Garner were polite professional & prompt Mr Jameyson explained the maintenance services & tire rotation very courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing experience that left me feeling well taken care of

My car buying experience was 5 stars from beginning to end. Jeremy and Ken were both so very helpful and willing to go above and beyond to meet my car buying goals of staying within the same budget while still allowing me to upgrade from a sedan to suv to better serve my growing family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Express service is great to have available. Nice waiting area. Friendly staff. Work done in a timely manner. I will go back for next service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Minimal wait. Friendly, helpful Staff

Minimal wait. Very friendly Service Advisor & Technician. My Truck was even washed for FREE after the Service, which I was not aware but a very nice surprise. I will most definitely drive past the 2 other Ram Dealers that are closer for Service in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service

John Jameyson was great to work with. Parts were back ordered and he kept us updated until car was fixed. He was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Ram 1500

Great buying experience with salesman Patrick D. and Ronnie (Finance). This is my 3rd Ram Truck purchase from Capital. Great Service team reason for my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.