Reviews
Write a reviewExpress Oil Change
Good prompt service. I wish the customer service representatives would coordinate with the service team instead just booking the service or telling you to drive in for an oil change no appointment needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not a great experience with service advisor
First I would like to say before I exited my car I was greeted with a women welcome and smile from service advisor John Jameyson. He took my information and check me in. I had a scheduled appointment so I was assigned to service advisor Kyle Wilson, my friendly service experience with from great to not so welcoming. I was giving to the price of my service when I made my appointment and from the first advisor but Kyle told me a much higher price which seemed off to me. His communication skills demeanor and tone when speaking while speaking to me is the reason for the score. I tried to report this and switch back to the original person that helped me but I for the voicemail for the manager. Overall the first advisor was welcoming, the assigned advisor bad experience the shuttles service was great. I hope my next experience it great because I drove a hour to come to the specific location because the staff has always been friendly and the service is great an honest and fair, but today I felt took advantage of. I can't really say how the service went because I just took the car in today.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Wonderful, helpful
They did a wonderful job helping with my vehicle. Everyone I spoke with were very professional and took time to evaluate issue and explain. Definitely would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent.
Scott was our salesman and he was awesome at his job. Very helpful and knowledgeable about the product. Mr Hutto was also a pleasure to talk to along with Keith It was a fun and pleasurable experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another Great Service
Always great service at this dealership. Very kind and informative advisors that explain everything to you and no surprises. Highly recommend to anyone looking for good customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service friendly.
I would recommend this dealer for service. I have brought 3 of my vehicles here and haven’t had an issue yet. I do t live near by but it’s worth my drive.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
New 2500 Tradesman purchase
Barry and his team are top notch. They didn’t have what I wanted but found it and had it brought in the next day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience
Wade our salesman was great. We felt no pressure and he was very detailed. He kept working with us until we agreed on a price. He came back to work on his day off to complete the deal. We also worked with Rodney, who was very friendly and helped us with our financing. Carly in finance was great. My only complaint was we had a apptm at 5 pm and we were waiting almost 2 hours to go over financing with Carly. Although there was another finance person on the floor Carly was the only one working 4 deals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
James was very helpful recommending tires for my car. On the day of instal the ordered tires had not arrived so I was offered a better tire at the lower quoted priced tire. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
We appreciate Devin’s help finding what we wanted for the price we wanted to pay. We will definitely recommend Devin to anyone looking for a Jeep Dodge Ram. Absolutely NO pressure to buy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car