Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

Want to share your experience with this dealership?

Write a review

Express Oil Change

Good prompt service. I wish the customer service representatives would coordinate with the service team instead just booking the service or telling you to drive in for an oil change no appointment needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Not a great experience with service advisor

First I would like to say before I exited my car I was greeted with a women welcome and smile from service advisor John Jameyson. He took my information and check me in. I had a scheduled appointment so I was assigned to service advisor Kyle Wilson, my friendly service experience with from great to not so welcoming. I was giving to the price of my service when I made my appointment and from the first advisor but Kyle told me a much higher price which seemed off to me. His communication skills demeanor and tone when speaking while speaking to me is the reason for the score. I tried to report this and switch back to the original person that helped me but I for the voicemail for the manager. Overall the first advisor was welcoming, the assigned advisor bad experience the shuttles service was great. I hope my next experience it great because I drove a hour to come to the specific location because the staff has always been friendly and the service is great an honest and fair, but today I felt took advantage of. I can't really say how the service went because I just took the car in today.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful, helpful

They did a wonderful job helping with my vehicle. Everyone I spoke with were very professional and took time to evaluate issue and explain. Definitely would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent.

Scott was our salesman and he was awesome at his job. Very helpful and knowledgeable about the product. Mr Hutto was also a pleasure to talk to along with Keith It was a fun and pleasurable experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another Great Service

Always great service at this dealership. Very kind and informative advisors that explain everything to you and no surprises. Highly recommend to anyone looking for good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service friendly.

I would recommend this dealer for service. I have brought 3 of my vehicles here and haven’t had an issue yet. I do t live near by but it’s worth my drive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New 2500 Tradesman purchase

Barry and his team are top notch. They didn’t have what I wanted but found it and had it brought in the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience

Wade our salesman was great. We felt no pressure and he was very detailed. He kept working with us until we agreed on a price. He came back to work on his day off to complete the deal. We also worked with Rodney, who was very friendly and helped us with our financing. Carly in finance was great. My only complaint was we had a apptm at 5 pm and we were waiting almost 2 hours to go over financing with Carly. Although there was another finance person on the floor Carly was the only one working 4 deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

James was very helpful recommending tires for my car. On the day of instal the ordered tires had not arrived so I was offered a better tire at the lower quoted priced tire. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

We appreciate Devin’s help finding what we wanted for the price we wanted to pay. We will definitely recommend Devin to anyone looking for a Jeep Dodge Ram. Absolutely NO pressure to buy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.