Reviews
Write a reviewDevin was great!
Devin is the primary reason I came back after my first visit a week ago. Johnny was also helpful while we waited patiently to close. Randy got out quickly as well even though very late.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall good. Disappointed in scratches in my paint
Staff was courteous. Service time took longer than I felt it should have. I noticed scratches and engine grease, both in the same area, on my paint. Technicians need to be more careful when leaning on vehicles to prevent scratching paint.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Marissa was very friendly and helpful throughout the entire process. We would definitely work with her again and use this dealership for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
Definitely would recommend this dealership. They are very personable and friendly. Easy to work with. Johnny was a super sales person. Will be back again if needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Experience at Capital Chrysler Jeep Dodge was great.
I give them a 5 star cause they crew was great. John jameyson was great and helpful. His friendliness made me want to come back for all my services
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service appointment
Very great customer service..waited longer than expected, but associate was courteous, it was raining and associate make sure to pull my car inside so I would not get wet leaving my appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very Pleased
My technician got me in and out in a timely fashion eventhough I was 20 min late. Was very friendly and responsive. Discount programs are great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dr. J. Crudup
I like when I can go to a dealership for service, they get me in, do a great job and get me out, service completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good deal
Just had a great experience with Kim H at Capital Chrysler Dodge Jeep in Indian Trail NC. She was patient, fun and very knowledgeable. Sales Manager...not so much. He wanted to quibble over $106.56 on a rainy Wednesday night with no customers in sight. Almost left twice. Go see Kim before you go anywhere else for a new Jeep, Dodge or Ram!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall
Just went in for a recall appointment and was out in the time they said was greeted as soon as I got there and was told I could wait in the waiting room or look around
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair