Reviews
Write a reviewChecked in for appointment quickly and courteously...
Checked in for appointment quickly and courteously Service was completed as promised. Explanation of service given in detail Joe T is very personable! Love my Jeep Salesman Darrin Tew was very thorough at the time of leasing my Jeep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service. I always value good customer...
Great customer service. I always value good customer service because I do not like using different mechanics or dealerships for car maintenance. Service personnel are always friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Nice salesman. There was no bs, didn’t give me the...
Good Nice salesman. There was no bs, didn’t give me the runaround. Manager was also very nice. I was in and out of the dealership within a couple hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New 2019 RAM 1500
I made all the arrangements drop off my trade and pick up my new vehicle through email, texting, and over the phone communicating with the sales person and the sales manager. They got the truck I requested but forgot to follow up on wheel well liners and I did not want to wait the day I got the truck as I would likely have to come back to get them installed. The experience was OK. I would have like to see the final documents before driving several hours to close the deal. I would have also liked to see the warranty options prior to coming in to sign the papers. I might have opted for some if I had to to research them before hand. Overall it was a good experience and I was able to take advantage of the incentives.
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
VERY GOOD
did a great job. I will be back for my next service thank u very much for doing a very good jobs you soon I hope
- Customer service 5.0
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James definitely understands customer relations, and did...
James definitely understands customer relations, and did everything he could to take care of any issues that surfaced as well as kept me in the loop of information 👍👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
This is the 4th vehicle purchased from CJD. They have always gone above and beyond to accommodate and this last purchase was no different. Thank you CJD team.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Defrost Blowing Cold
Pulled up the Capital Chrysler Jeep Dealer without an appt. early in the morning with an issue that my defrost was blowing ice cold. My information was taken and handled immediately. I wish I remembered the name of the guy who was great at helping me (he had a long beard). He really was very sweet, got me settled in a loaner quickly. My car had a minor issue, and was able to be repaired quickly. EVERYONE was very nice and helpful, I would definitely recommend this place
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service oil change
Vehicle was serviced in a timely manner. Service writer joe was helpful and asked if I had any problems other than the oil change and tire rotation
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Quality Service
Good service, was well informed about services I would need and the prices of them. Love the waiting area, comfortable and clean. Highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair