Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

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Checked in for appointment quickly and courteously...

Checked in for appointment quickly and courteously Service was completed as promised. Explanation of service given in detail Joe T is very personable! Love my Jeep Salesman Darrin Tew was very thorough at the time of leasing my Jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service. I always value good customer...

Great customer service. I always value good customer service because I do not like using different mechanics or dealerships for car maintenance. Service personnel are always friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Nice salesman. There was no bs, didn’t give me the...

Good Nice salesman. There was no bs, didn’t give me the runaround. Manager was also very nice. I was in and out of the dealership within a couple hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2019 RAM 1500

I made all the arrangements drop off my trade and pick up my new vehicle through email, texting, and over the phone communicating with the sales person and the sales manager. They got the truck I requested but forgot to follow up on wheel well liners and I did not want to wait the day I got the truck as I would likely have to come back to get them installed. The experience was OK. I would have like to see the final documents before driving several hours to close the deal. I would have also liked to see the warranty options prior to coming in to sign the papers. I might have opted for some if I had to to research them before hand. Overall it was a good experience and I was able to take advantage of the incentives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

VERY GOOD

did a great job. I will be back for my next service thank u very much for doing a very good jobs you soon I hope

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

James definitely understands customer relations, and did...

James definitely understands customer relations, and did everything he could to take care of any issues that surfaced as well as kept me in the loop of information 👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience

This is the 4th vehicle purchased from CJD. They have always gone above and beyond to accommodate and this last purchase was no different. Thank you CJD team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Defrost Blowing Cold

Pulled up the Capital Chrysler Jeep Dealer without an appt. early in the morning with an issue that my defrost was blowing ice cold. My information was taken and handled immediately. I wish I remembered the name of the guy who was great at helping me (he had a long beard). He really was very sweet, got me settled in a loaner quickly. My car had a minor issue, and was able to be repaired quickly. EVERYONE was very nice and helpful, I would definitely recommend this place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service oil change

Vehicle was serviced in a timely manner. Service writer joe was helpful and asked if I had any problems other than the oil change and tire rotation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Quality Service

Good service, was well informed about services I would need and the prices of them. Love the waiting area, comfortable and clean. Highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.