Reviews
Our son was buying his first car, and Mark Taylor made...
Our son was buying his first car, and Mark Taylor made certain that all of Tyler's questions were answred and that he fully understood the process every step of the way. Very patient, very thorough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought my car from Walser Nissan and had a good...
I bought my car from Walser Nissan and had a good experience, so continued taking it here for service. What a mistake. I recently had the absolute worst service experience here. After expressing my dissatisfaction, I received a phone call from Scott Teebo, the Service Manager, admitting that they completely dropped the ball on my car and almost nothing else could have gone wrong. I guess they still felt fine charging me a few hundred dollars regardless of all of their mistakes. He wanted to me to call him back so he could try to make it right, so I did. He didn't answer, so I left a message, and never received a phone call back. I would have been willing to give them a second chance had they been able to make it right, but that just shows me I'm probably better off not doing so. This is a prime example of why dealership mechanics have such a bad reputation. Extremely disappointing and I will not be returning.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience was great! From John Tower assisting me in...
My experience was great! From John Tower assisting me in the process of elimanation, the pluses and minuses for what I was looking, his consultative approach was perfect for me. Then Rick, and the trade in process , well it met what I was in aniticipation of to do the deal. This is my 3rd Walser purchase, the first from this location. I was extremely satisfied on every level. They are worth you patience and time to get to know them. Gary G
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
gave Walser a high rating because of their great...
gave Walser a high rating because of their great services. From the first time we stepped in the door to the last time we left with our new car the service was great. The two sales persons that we dealt with were both friendly and knowledgeable. They provided us with great services. They answered all our questions and were willing to spend as much time with us we needed. I would go back to Walser if I needed a another car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience! As it was my first time shopping for a...
Great experience! As it was my first time shopping for a new car, my brother highly recommended I get a Nissan and that I go to Walser because he had such a great experience. I am very happy with my first car shopping experience and would also highly recommend Walser Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we came in for a power window issue and left with a non...
we came in for a power window issue and left with a non working door handle after 3 visits 1 hour each way they finally corrected it
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
James was very helpful with finding the used car that was...
James was very helpful with finding the used car that was just right for me. He was extremely courteous, no high pressured sales, just honest assistance to make sure I was completely satisfied. He helped me find just the right vehicle and financing to fit my budget. I would refer all of my friends and family to him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James did a great job for me. He was very nice and...
James did a great job for me. He was very nice and helpful. All the employees were very helpful. The car was cleaned up very nicely when I picked it up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike was a pleasure to deal with! The whole process was...
Mike was a pleasure to deal with! The whole process was easy and he made me feel totally at ease. Having moved to USA from New Zealand he helped me navigate through the whole purchase process simply and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We purchased our last vehicle from Walser GMC in...
We purchased our last vehicle from Walser GMC in Bloomington and had a great experience. So, when it came time to purchase another car, we knew we'd choose Walser. The sign and drive deal at Walser Nissan in Burnsville was exactly what we were looking for. The staff was very helpful and knowledgeable. We drove away with a new car a few hours later and couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car