Reviews
Ben was extremely helpful and so was his manager.
Ben was extremely helpful and so was his manager. It was a seamless transaction! This is my 3rd time going to your dealership and have already recommended it to others!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Nan, for the great review. Your continued loyalty to our dealership is appreciated! We will pass on your positive comments to Ben. Happy Holidays to you!
Eric was great to work with he answered all of our
Eric was great to work with he answered all of our questions. We would recommend Nissan to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jkw0, thank you for the high star rating! We are glad to hear that your questions were answered & you enjoyed working with Eric. We appreciate you recommending us to friends. Happy Holidays!
Have been going for 30 years to this dealership and
Have been going for 30 years to this dealership and always pleased with the sevice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Linda, Thank you for taking the time to let us know how we did & giving us 5 stars. We appreciate your loyalty & look forward to seeing you in the dealership again!
Worst experience I have ever had buying a vehicle.
Worst experience I have ever had buying a vehicle. We have had the vehicle for over 30 days still no license plate and finance company has wrong VIN information and hasn't heard from anyone from Walser to correct the issue. I have been told by Walser that it has been taken care of but hasnt. The next step is to reach out to someone for legal help.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Mr. Ballou, thank you for sharing your valuable feedback with us. We always aim to provide a top-notch experience for our customers, so we're truly sorry to hear that we missed the mark this time. Please be assured that we are actively working on resolving the issues you've mentioned. Our Finance team contacted your bank two weeks ago to provide the correct information, and we're currently investigating why the VIN issue hasn't been fixed yet. Your registration arrived at the County so you should receive you plates from Iowa soon. We completely understand that mistakes can happen, but we apologize for not being able to get things sorted more quickly. Your patience and understanding are greatly appreciated, and we're committed to making things right.
great service,and keep you informed and don't try to sell
great service,and keep you informed and don't try to sell you things you don't need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kmgrant0112, thank you for acknowledging our Service Team! Have a great day!
Sales team was friendly and took the time to understand
Sales team was friendly and took the time to understand what kind of vehicle and options were important to us. They also took the time to let us drive different vehicles, so we could make the best choice for our family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim, thank you for sharing your positive comments with us regarding your car shopping experience. Enjoy your new vehicle!
Attentive, got me exactly what I wanted at the price I
Attentive, got me exactly what I wanted at the price I wanted. They made the process so easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We are glad our Sales staff was able to get you exactly what you wanted. We strive to make the car buying process easy, and it looks like this was accomplished for you! Thank you & enjoy your new vehicle!
I had to go back due to my brakes grinding, after they
I had to go back due to my brakes grinding, after they replaced all the brakes.. The guy who checked me in confirmed my phone number, I said no I’ve never had that phone number. I never got the video of them working on my car. Horrible customer service and we have been going to Nissan for the last 18 years!!!! So disappointing
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amy, we apologize for the inconvenience you experienced with you latest visit to our Service Center. Technology sometimes does not work the way it should, thus putting the Advisor at a disadvantage. We hope your issue was resolved and after speaking with our Service Manger you were able to resolve the issue. We will use this as a learning opportunity. Our customer service has always been notable, so we apologize that was not the case with you. Thank you for your loyalty the past 18 years!
Pleasant atmosphere and they got my car done in a timely
Pleasant atmosphere and they got my car done in a timely fashion. All went well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ltoso, thank you for taking the time to leave a review for us at Walser Nissan Burnsville. We're happy we could meet your expectations!
I have gotten three cars at this dealership and have
I have gotten three cars at this dealership and have found everyone to be very friendly, knowledgeable and accommodating. I also feel that the people in the service department are very honest and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Coriclean, reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate your loyalty! Have a great day!