Reviews
Pleasant atmosphere and they got my car done in a timely
Pleasant atmosphere and they got my car done in a timely fashion. All went well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adelmannsix, thank you for the high star rating! Thank you for servicing your vehicle with us!
Awesome I can see clearly now out of my windshield with
Awesome I can see clearly now out of my windshield with no distraction. Thank you so much and have a happy Thanksgiving.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We are glad we could assist you with your service needs. We hope you have a wonderful Thanksgiving!
service was very good and follow up was done in timely
service was very good and follow up was done in timely manner. excellend deal on new lease.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jleew, thank you so much for your high rating! We are happy you were pleased with your vehicle buying experience!
I have purchased or leased several vehicles from Walser
I have purchased or leased several vehicles from Walser Nissan and had all of them serviced there. They have earned my trust for being consistently fair and honest over many years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lied about new armadas coming and didn’t reply.
Lied about new armadas coming and didn’t reply. Have got 3 cars at this dealership and will be my last.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kala, Thank You for informing us of your recent experience. I left you a message and hope to hear from you soon so we can discuss this further. I believe there may be a misunderstanding in regards to the availability of the new 2025 Armada. We will not have them arriving for sale until the beginning of next year however we do have one coming here this evening for a special reveal event. We are not able to test drive or sell that vehicle but Nissan is bringing it to us to allow customers a sneak peak. The invite you received to that event may be the cause of the miscommunication but please give me a call so we can discuss further. Your continued satisfaction is my number priority. Thank You, Jason Loechler, General Manager - 612-221-3383
Great place for service.
Great place for service. Friendly people, helpful staff. Very informative. And coffee bar in the back is outstanding.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Todd, thank you so much for the positive review! We are glad you are enjoying our coffee bar while you wait in service!
I highly recommend this dealership.
I highly recommend this dealership. I have purchased multiple vehicles here and I will continue to purchase from them. :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hwroten0275, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville! We appreciate your loyalty!
All went fine.
All went fine. As long as I receive my coupons I will continue to return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marlysdel, we really appreciate your feedback!
We worked with Nelson Guevara Zambrano at Nissan
We worked with Nelson Guevara Zambrano at Nissan Burnsville. From start to finish, he was patient, professional and knowledgeable. My son was hit by an elderly driver causing all air bags to deploy and totaling his car. A very scary experience so buying a car was unexpected. My son and I left with a Nissan Altima and positive feelings. I would buy from Nelson again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kelly, thank you, we appreciate you sharing your experience at our dealership. We are sorry to hear that your son's car was totaled but happy that he was able to find a replacement. We will pass on your comments to Nelson. Thank you for recommending Nelson! Have a great day!
I could give them five stars but their sales staff does
I could give them five stars but their sales staff does not deserve it. I have been a customer for 28 years and they still low ball me on my vehicle trade in after the car has been serviced, according to their recommendations, throughout my ownership of it. Service staff is excellent.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Aaron, Thank You so much for your time on the phone. Again, I am sorry that you have not received clear communication on the value of your vehicle in the past. In an effort to try and improve I would appreciate any documentation that you can send me regarding the values you have been given in the past. My email is jloechler@walser.com. Thank you again for continuing to service with us. Jason Loechler, General Manager