Apple Ford Apple Valley

(1,876 reviews)
Visit Apple Ford Apple Valley
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–9:00pm
Tuesday 8:00am–9:00pm 7:00am–9:00pm
Wednesday 8:00am–9:00pm 7:00am–9:00pm
Thursday 8:00am–9:00pm 7:00am–9:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed 7:00am–3:00pm
New (952) 232-4988 (952) 232-4988
Used (952) 232-5607 (952) 232-5607
Service (952) 232-5566 (952) 232-5566

Reviews

(1,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Apple Valley from DealerRater.

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Great experience

Had a great experience at Apple Valley Ford, and Chad was a pleasure to work with. I will definitely be back, even if it’s 90miles from home, that says a lot right there. Thanks again, guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tricia, we are pleased to hear that Chad was able to assist you! Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

HELLO, ANYBODY HERE?

We went to look for a late model used suv. I walked the sales floor/showroom, back and forth twice, and my wife did it once. Although many sales people were moving about the sales floor, NO ONE ASKED IF THEY COULD HELP US! One guy, who looked like he was a sales manager or a closer, seated in an area next to the sales floor with several other men, did say hi as we walked by, but he didn't ask either. I walked by that area three more times and no one even acknowledged we were there. We left and WILL NOT BE BACK.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ford Edge

We worked with salesman Chad Smith, he was amazing.....Chad listened and helped us with all our options and what we were looking for. I highly recommend Chad Smith and Apple Valley Ford...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are pleased to hear that Chad was able to provide great service to you! We sincerely value your business, and please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Great experience @ Apple Valley Ford!

I recently bought a certified Edge from Apple Valley. Was really impressed with the Sales? knowledge & professionalism. Kyle Buro & Bob Patterson were amazing to work with. This was my first time buying a vehicle through Apple Valley dealership. I would highly recommend them to anyone. Got a great price on my trade-in & purchase price. Thank you Kyle & Bob!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jim, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

F150 purchase

Had awesome experience with Joe Murphy and Apple Valley Ford Lincoln . They were very accommodating and helpful in choosing g the vehicle I bought. We have purchased three different vehicles from here, and I highly reccomend them if you are looking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Tiffany Dilley was great!!

Tiffany Dilley was very professional yet very fun to work with. We live in Wisconsin so had to drive two hours from our home. She drove the car from Shakopee to Apple Valley so it would be a shorter drive when we were going to test drive a vehicle. All the people in the dealership were so friendly and nice. You can tell by the atmosphere and their attitudes they love the company they work for. Thanks again Tiffany for making our car buying experience such a pleasure!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carolyn, we're happy you found our staff to be so supportive during your experience here at Apple Ford Lincoln Apple Valley. Feel free to reach out to us if you need anything. Have a wonderful day!

Horrible

Spoke with a salesman to firm up that a vehicle was there before I made the trip. Was told it was. Asked for a call if it sold so I didn't make a long trip for nothing. Arrived at the dealership 2.5 hours later. The salesman had gone home, the car had sold and no one bothered to follow up with me. (I told the salesman I would be there right after work.)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Apple Ford Lincoln Apple Valley. We would like the chance to talk to you further so please do call us at (952) 431-5900 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Excellent experience!

Matt and team were incredibly helpful and accomodAting in helping me find and purchase a used car. My needs and budget were somewhat specific and they did a great job in finding me a great car that I thought would be hard to find. They made it seem easy! Very happy with the overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us, Erin! Congratulations on your new car, and please don't hesitate to call or stop by if there is ever anything that we can do for you!

Bob Patterson was the best

After 6 car dealers, this was our last stop. We found a vehicle right away and Bob made it super easy to buy. We will be going back for my husband soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

GREAT SALES AND FINANCE!

We came to check out an F-150 last weekend. Our salesman Jake Campbell was great! Not only did we get the truck we wanted, he also helped find us a place to eat since we were 3 hours from home! Also, the finance guy was very helpful, we forgot his name, but he's the one who looks like Conor McGregor! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new truck, Carmen! We're glad you had such a positive experience working with Jake! If you have any further questions, please give us a call. We're always happy to help!