Apple Ford Apple Valley

(1,876 reviews)
Visit Apple Ford Apple Valley
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–9:00pm
Tuesday 8:00am–9:00pm 7:00am–9:00pm
Wednesday 8:00am–9:00pm 7:00am–9:00pm
Thursday 8:00am–9:00pm 7:00am–9:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed 7:00am–3:00pm
New (952) 232-4988 (952) 232-4988
Used (952) 232-5607 (952) 232-5607
Service (952) 232-5566 (952) 232-5566

Reviews

(1,876 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Apple Valley from DealerRater.

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We had a great time buying a used vehicle from AVF.

We had a great time buying a used vehicle from AVF. Their dealership is clean and everyone is so friendly. We were welcomed at the front door!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. Safe travels!

My representative did a great job and kept me updated.

My representative did a great job and kept me updated. My vehicle was there longer than expected but other than that it was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recently purchased from Drake at Apple Valley Ford.

Recently purchased from Drake at Apple Valley Ford. Had a great experience. Drake answered all my questions, was not pushy, and was very patient. Hoghly recommend asking for Drake at Apple Valley Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nathan, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Just wanted to say thanks for an awesome experience at AV

Just wanted to say thanks for an awesome experience at AV Ford! I worked with Carter Robinson and he did an excellent job finding me the perfect car and making the transition super smooth and easy! Everything was on time and ready to go! He showed me all the details of the car inside and out, and answered all my questions. I would definitely recommend him if you’re looking for a car !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a used 2015 Prius that I found on Cars dot com.

I bought a used 2015 Prius that I found on Cars dot com. The dealership responded to my email inquiry right away and they scheduled a test drive for me. The car was as advertised so I bought it and the buying process was very easy. I was offered an extended warranty but declined and the salesman wasn't pushy, which I appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jason, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

I purchased a brand-new 2024 Ford Bronco Sport from Apple

I purchased a brand-new 2024 Ford Bronco Sport from Apple Ford Apple Valley on 8/1/2024. During the purchase, the sales consultant identified an irregular noise and assured me it would be resolved. Since then, the vehicle has been in the shop for 6 service visits totaling 63 business days, and it now has more issues than when I first brought it in. Most recently, I was informed of a welding issue near the driver-side B pillar—the location of the original noise. After being sent to Apple Collision and Glass by the service center, a new issue arose: a metal-on-metal noise from the trunk area. Additionally, my vehicle’s interior now has scratches and a white stain from rattle foam use, caused during their service. I initiated a buyback request with the Ford Passenger Vehicle Team. However, Apple Ford Apple Valley inaccurately reported to them that the vehicle was only in for 2 service visits and less than 30 days, contradicting my documented experience. I have since sent my records to the Ford Passenger Vehicle Team for further review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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From start to finish there was nothing but mistakes with

From start to finish there was nothing but mistakes with my purchase of a 2024 F150. Vehicle was never order right when I only got a few options, wrong interior, lack of communication, after it showed up was guaranteed everything was good. Took delivery since I waited almost 9 months. Truck was barely cleaned, due to temperature outside I understand why the outside may not be the best but the inside was full of dust from sitting in the storage lot, only driver side of windshield was cleaned, within the first street leaving the steering wheel is clearly off to the left. There are multiple panel fitment issues and paint issues. Mudflaps were never installed and I now have to do that myself along with doing all the other options that weren’t installed as well as detailing the truck. Overall worst car buying experience I have ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Found that it was very deceptive in there selling.

Found that it was very deceptive in there selling. Bought a used MKX and extented warranty (stupid of me), and 2 years in the engine blew. I feel Apple Valley Ford new this prior and when I called to tell them, this was their response. "We can sell you another." Are you kidding me 2 years I had and that was the response. I spent 10K on new engine, in that I could not sell otherwise. Very poor service and never ever going to go to this shop again. Yes I will tell all that ask where I bought it and the outcome of the service there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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David Stoltz and Corey Eden went above and beyond to make

David Stoltz and Corey Eden went above and beyond to make this purchase seamless! The truck was ready to go and the paperwork was sent to us before we even came in! Thank you Apple Valley Ford for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Dealership, I highly recommend Apple Valley Ford

Awesome Dealership, I highly recommend Apple Valley Ford this is my 5th new vehicle purchase from this dealership, Great people to work with. Joe Murphy should get a raise he did so good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.