Hiller Ford

(730 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (414) 204-1970 (414) 204-1970
Used (414) 204-1965 (414) 204-1965
Service (414) 204-1967 (414) 204-1967

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiller Ford from DealerRater.

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Everyone I worked with was very friendly and able to...

Everyone I worked with was very friendly and able to answer an questions I had. My salesman, Bill Darr was most helpful and not pushy letting me make my own decisions. I would definately go back to him for my next car and I am giving his name to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

07231mastrocola, Thank you for taking the time to write such a positive review about your experience with us. I know that Bill will appreciate your kind words. I am glad that we were able to help find the right vehicle for you. We look forward to working with you again soon. Sincerely, Jay Hiller

My wife wand I had a great experience at Hiller Ford. ...

My wife wand I had a great experience at Hiller Ford. Steve Misher greeted us with kindness, respect, and was willing to listen to us. We came in to order a 2012 F150 Raptor on 01/14/2012 and Steve informed us it would be 8 to 10 weeks before the truck would be built and shipped to the dealership. At the end of February my wife and I received a call from Steve telling us our truck came in early and it was ready to be picked up at the end of February. I would highly recommend this dealer to anyone in need of a car. Everyone at Hiller Ford was super friendly and we will return for future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

js000091612, Congratulations on your new Raptor! Thank you for your recommendations and kind words about Steve. He is a valued member of our sales staff and I know that he will appreciate them. Enjoy your new ride and we look forward to seeing you at your next oil change. Sincerely, Jay Hiller

Awesome dealership!!!

I just purchased a new 2012 Ford F250. Low pressure honest and they were very fair with my trade in. I would highly recomend anyone looking for to buy a new roused car see these guys! Once again thanks Terry love the truck!! Rodney

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rodney, Congratulations on your new F250! I am happy that Terry was able to help you find the vehicle that you wanted.Thank you for the kind words. We look forward to your next visit to Hiller Ford. Sincerely, Jay Hiller

Awesome!

No words can describer how awesome Hiller is! They are very friendly and work with you to make a new car purchase ideal. This was our first brand new car, and we were very nervous, but John, our sales rep, and Craig, our finance rep, was wonderful and really put our minds, and worry, to rest. We will be coming here for a very long time. I can't get over how fast this all happened, and I'm glad it did! Be sure to use Hiller Ford, and ask for John and Craig when you do so!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

EscapeGirl, Thank you for sharing your experience with us. We are pleased that both Jon and Craig were able to put your minds at ease about purchasing your new vehicle. Please do not hesitate to call us if there is anything else that we can do for you. We want every Hiller customer to walk away feeling as satisfied as you do about their vehicle purchase. Sincerely, Jay Hiller

Arrogrant Pompus Sales people

I came in to test drive a Mustang GT. And was told straight up, that "They do not allow test drives of the GT". I'm in my 30's, make a good income, and this was just insulting. When car shopping I'm honest about my intentions, I never beat on a car. And tend to take multpile test drives on a single day because I make a list of cars I'm interested in. Never had a problem test driving much pricery cars the mustang. But I geuss this dealer would rather 'protect' his precious GT then allow a potential driver a ride.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Michael1980, I am sorry that you were unable to test drive our Mustang GT. We have many people come into our dealership requesting to experience the performance of our Mustangs. Buyers of our high performance Mustangs prefer that the vehicle they purchase has minimal test driven miles. We respect that; hence the limiting of test drives. We have to use our years of experience and best judgement when deciding which customers are serious and which are not. Please accept my apologies if your intentions were misinterpreted. Sincerely, Jay Hiller

THIS IS OUR SIXTH VEHICLE PURCHASED FROM HILLER.TERRY...

THIS IS OUR SIXTH VEHICLE PURCHASED FROM HILLER.TERRY SOLD US ALL OF THEM.HE IS OUTSTANDING AT WHAT HE DOES.HE MADE THE WHOLE EXPERIENCE OF BUYING A VEHICLE ENJOYABLE.OUR WHOLE EXPERIENCE OF SALES & SERVICE AT HILLER FORD HAS BEEN GREAT.WE WOULD RECOMMEND THIS DEALERSHIP TO EVERYONE.KEEP UP THE GREAT WORK TERRY & HILLER FORD. SATISIFIED CUSTOMERS-MARY ANN & DALE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

MADEGROOT, Thank you for taking the time to write this wonderful review! I am happy that Terry has always been helpful in finding the right vehicle for you. We are pleased to have you as a loyal customer and look forward to working with you for many more years. Sincerely, Jay Hiller

Great Customer Service

Pat Lietzke sold us a new Truck. We love it and how easy it was to be in our new truck within days. We can't wait to upgrade our other car with Hiller Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

SuzyTrue, Congratulations on your new truck! We are happy that Pat was able to find the vehicle that fits your needs. We look forward to seeing you in the future. Sincerely, Jay Hiller

Pat Lietzke is AWESOME!

Pat Lietzke is AWESOME! I highly recommend him! Go to this dealership and ask for Pat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

edgyone, Thank you for this great review! Pat is a valued employee and I know he appreciates your comments. If there is anything else that we can help you with please give us a call. Sincerely, Jay Hiller

My wife and I decided it was time to upgrade from a car...

My wife and I decided it was time to upgrade from a car to a truck. We went to Hiller based on the recommendation of another person who purchased their truck at Hiller over a year ago. I was satisfied with the service and trade in value we received with Hiller. My truck was on "E" when I test drove it, and Joe Pierce (our salesman) had it filled full and washed before we left the lot. In reality, a tank of gas isn't much considering we're buying a brand new vehicle from there, but I think it does show the value they see in providing excellent service a first-time visitor. We would recommend this dealership to other truck buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

beckola, Congratulations on your new truck! Thank you for taking the time to write such a positive review. We appreciate your recommendations and we look forward to seeing you again. Sincerely, Jay Hiller

We just purchased a 2008 Nissan Altima from Joe Pierce....

We just purchased a 2008 Nissan Altima from Joe Pierce. He was very friendly, answered all our questions and was extremely helpful. We didn't feel pressured into making a purchase before we were fully ready. Everyone was friendly and made us feel welcome. We left with no doubt in our minds that we made the right choice not only on our vehicle but where we bought it from. I highly recommend Hiler Ford and Joe Pierce for any future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

gtpikus, Congratulations on your Altima! Thank you for your recommendations and kind words about Joe. Please do not hesitate to call us if there is anything else that we can help you with. Enjoy your new ride. Sincerely, Jay Hiller