Hiller Ford

I initially worked with a salesman who was not very friendly and did not provide any sort of customer service. I came into the dealership with the intention of purchasing a vehicle and he did nothing to sell a car to me. He made me feel uncomfortable even being in the dealership. I went back to the dealership later that week and spoke with Pam Wolf. She made me feel comfortable with my purchase and helped me through every step of the process. She is the only reason that I would ever go back to this dealership.

Generally,I HATE buying cars. I did a lot of research on about 20 Ford dealers in 100 mile radius; cars they had in stock; blue book comparisons; ratings of dealers; etc. I came in ready to do battle. Worked with Pam Wolff and several others at Hiller. Real straight forward people. No games. Gave me a great deal on a used 2012 Ford Explorer and they also gave me the best offer on my trade in. I'd recommend them to anyone.

Buying cars has always felt like a ripoff. I did a ton of research on dealers within 100 miles of me using TrueCars.com. Got some good info but went to cars.com, autotrader and several others. I was ready to do battle, but the people at Hiller were real straight forward. Their "no haggle" price was below Blue Book for that car with that mileage. Pam Wolff was great to work with. They also gave me the best trade in offer for my car. I'd go back there and that is the FIRST time I've said that about a car dealer.

This is the second car I have purchased from Steve Misher at Hiller Ford. My first car was a 2007 Focus and when I decided to buy a new car I could only think of one person to go and see. I called Steve to setup a time when I could come in and try out some new cars. I thought I wanted another Focus and he had me drive a Focus and a Fiesta. He took the time to show me all the options on both cars and explained everything to me. After driving both cars, I decided the Fiesta was the one for me. When I came to pickup the new car, Steve went thru everything again, to make sure i understood the new features of the car and because I had the new sync system in my car he took the time to make sure I knew how everything worked. I have only had the car a few days, and have had several people ask me where I bought it. I can't say enough about Hiller Ford and Steve. If you want a Ford, I can only say go to Hiller Ford and see Steve.

Great experience - Bill was very helpful and because I knew what I wanted was able to get in and out (drove the car at 4pm and left the next day with it at 11am).

Hillier Ford has the wrist c.s. ever. When getting the paper work ready they noted that I was married with the co signer my boyfriend and gave me his last name. When I am not married and never asked if I was married. So I had drive back to the dealer to sign the papers again with my name. When I test drove the car I heard a noise I was told the technician would look into it. They said they did not hear anything the car is fine. So after purchasing the car and driving it back home I heard the noise again and took it back. So after having my car for a week they said my car was ready. So after I get there and turning the car on and putting it in drive the noise is still there. I told them I was not taking the car back until the noise was gone. Another week they said the car was ready. So I went back to the dealer and the noise is still there. The owner calls me back and said the noise is normal and there is nothing they can do and they are not putting more money into the car to fix it and request the title back a.s.a.p. So this is the worst experience ever I wasted my time and money plus insurance money on the car and never really had the car because it was at the dealer for now almost three weeks. And now I have to start all over for another car.

I purchased a vehicle from hiller ford two weeks ago and its been in service ever since. A week ago I got a call from service that it was ready upon arrival, I started the vehicle the noise was still there so they apologized. Three days later got a call back that it was ready, it still made the noise. I then spoke to the GM wayne he stated they were gonna take care if it. I went back today and the noise is still there. I spoke to the service manager and he states its normal noise, since when an exhaust leak normal noise. I then stated fine ill take as is but I'm gonna take it to a different shop to get it fix and wayne the GM stated no I'm not putting no more money into the vehicle and stated to give him the title and return the vehicle. How can they do this. Im so upset I don't know what to do. Horrible experience. Horrible service. And to top it off the GM Wayne tells me to erase the bad review I gave then because it makes them, look bad. I couldn't believe He had the nerve to ask me that after they don't want to fix my car. I then contacted the owner jay hiller and told him I was going to take it to another dealer for a second opinion and he refuses because he states his techs did not find nothing wrong so there is nothing wrong I can't believe the unproffesionalism of the entire company. I feel so discriminated, I feel they are not doing nothing because of the color of my skin. This has been the worse experience ever. I would be contacting the BBB tomorrow morning because is completely wrong.

We just purchased our 2nd used vehicle at Hiller. Our first car was a Taurus and we've passed it along to our daughter. We were interested in a Ford, Fusion this time and we met Steve Misher. He was very informative and patient with our concerns and needs. He made the shopping and buying experience very exciting, comfortable and was helped us in making a selection. I never felt "rushed or pushed" into a sale. I usually grimace when approached by a salesman and just like to "look". Steve came in on his "vacation day off" to see us pick up our car after we purchased it. He also personally served me when I wanted an additional key and needed assistance in using and learning the "sync" system that came with the car (at least 30 mins.). He is a man that goes above and beyond in his service. In my past experience, Hiller Ford has been the most honest dealer and priced most affordable. Recommended Highly - you won't be disappointed.

everyone we delt with were top notch. the whole process was seemless! big thanks to Steve Misher.

Since 1993 I've been a Hiller Ford customer. All the way back to "Sam Hiller". They sincerely listen to your needs in what is an emotionally high octane situation. I mention what I am looking for and theyhave always found it. On budget and options. They are down to earth and treat you like very well. I highly suggest Hiller Ford to those I know looking for an automobile. John Roberts