Cappellino Buick GMC

(277 reviews)
Visit Cappellino Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (716) 204-7957 (716) 204-7957
Used (716) 204-7848 (716) 204-7848
Service (716) 204-7924 (716) 204-7924

Reviews

(277 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cappellino Buick GMC from DealerRater.

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Fantastic dealership makes shopping a breeze

The entire shopping experience was fantastic! Even when there was a snag with adding the new car to our insurance, their professionalism was top notch!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They sold the vehicle and wouldn't even give me any

They sold the vehicle and wouldn't even give me any information on how much or answer my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Preowned Buick Encore

Domenic made the car buying process so quick and easy for us. We had been to two other dealerships that were pushy and could not get us what we wanted. Within an hour with Domenic we were signing papers. He made the whole process relaxed and even fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT experience!

I stopped in to see a particular car that my nephew passed on (too small for him) with no intention of buying that day. But Michael Matthews spent so much knowledgeable time with me explaining everything, that I bought my 2020 Buick Encore GX that day! Took his time with me, never making me feel pressured or "stupid"! I wish ALL my car buying friends would go to Michael Matthews at Cappellino Buick on Transit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership experience

Nick was awesome to deal with and made the buying experience enjoyable. Selection was better than most and getting a good price for my trade was made easy. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go to Nick at Cappellino Buick GMC!!

I will not buy a car from anyone but Nick at Cappellino. He is the best! He helps me get exactly what I want for the best deal. He always helps me with any questions I have and checks in with me after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I purchased a 2022 Jeep a few weeks ago and the service was excellent. The salesman Fran McCabe was very knowledgeable and helpful.. I would highly recommend Fran and cappellino Buick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealership review

Love it here! Will always be happy buying from them especially cause they always take care of their customers and make sure you get exactly what your looking for! You won't leave there disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2023 Buick Encore GX

Quick, easy and simple. Tim was great, got me in and out and was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience.

Easily the best purchasing experience I have ever had. Dave Grisanti was great. The entire process flowed so smoothly, it didn't seem real as compared to other dealerships I have dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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