DeFOUW Automotive

(674 reviews)
Visit DeFOUW Automotive
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (765) 588-9006 (765) 588-9006
Used (765) 746-7304 (765) 746-7304
Service (888) 545-7525 (888) 545-7525

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience in buying my BMW X5

It was an excellent experience. Matt Martin and Roger Salazar at DeFouw helped me select the right car and we completed the purchase and drove home my car in 5 days. If anyone is looking to purchase a BMW in Indiana, this is the place to visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jayeeta, Thank you so much for the kind words and 5-Star rating! We are so happy you had an excellent experience with Roger and Matt. We want to welcome you to the BMW of Lafayette family and look forward to working with you again! Best, BMW of Lafayette Team DeFOUW Automotive Dealership

Great place to buy your next car or truck

Premium car buying experience , Noel is very helpful in making the right decision on vehicles . I have bought a truck and a car so far

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Larry for the excellent Review! I'll make sure to let know of your kind words. I know he'll truly appreciate it. We appreciate your loyalty and look forward to working with you again. Best, DeFOUW Team

Noel Evans is awesome!!

Noel Evans was so friendly and very accommodating. He still calls me to make sure I?m happy with my vehicle and just to check in. I?d definitely go back to see him if I was in the market for another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome review Hannah! So glad know was able to take such good care of you. Let us know if we can help in any way. Best, DeFOUW Team

Fantastic Service from Noel Evans!

We purchased our 2011 Chevy Traverse from Noel this past June & we couldn't be happier with the whole experience! From the moment we met him at the Tent Sale, he was nothing but courteous and considerate with our wants, needs & feelings. He showed us a variety of vehicles based on what we told him we were interested in & each of his selections proved to us he was listening. He worked with us until we found the exact vehicle we were all comfortable putting us in, and he made the purchase process easy for everyone involved. This was my first experience buying a vehicle, not my husbands, but Noel made everything clear & easy to understand so that we both felt like important and knowledgeable parts of the process. He made sure that the few flaws in the car that we weren't pleased with were taken care of to our satisfaction before we took the car home, and walked us through the purchase of our additional warranty so we were covered for any issues that could arise. He has also maintained contact with us to let us know that he is available for whatever we need and would love to do additional business with us in the future if the need arises. Noel is an exceptional salesman & we loved working with him! We will definitely come back to him when it's time to buy another vehicle! Thanks so much Noel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jared and Sara, Thank you so much for taking the time to write such a great Review about your experience with Noe at our last Tent Sale. Your kinds words really do mean a lot to us and of course Noel. Let us know if we can help in nay way. We look forward to working with you again. Best, DeFOUW Team

Noel Evans was a big help at Bill Defouw. great!

Noel Evans was a great help with the purchase of our new car. Very patient and listened to what we were looking for. Now that we have our new car he still checks up on us every so often to make sure we are still happy with it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Parker, Thank you for the great Review! Noel takes very good care of his customers before, during AND After the sale so it's not a surprise he's kept in touch with you. Let us know if we can help in any way. We appreciate your business and look forward to working with you again. Best, DeFOUW Team

I would recommend Noel Evans

I would like to say that Noel Evans made me feel comfortable about my purchasing decision. He didn't push me into buying my vehicle. And he talk to me on a personal level and not just a car salesman looking to make a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jason for letting us know about your car buying experience with Noel Evans. So glad Noel was able to take such good care of you. Let us know if we can help in any way. Best, DeFOUW Team

Would recommend over and over again!

Wonderful staff to work with. They go above and beyond to make sure you are taken care of. Love the fact that they are so willing to make your experience so personal and are very informative of every step taken.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Starla for the kind words and the 5-Star Review! We appreciate your business and look forward to working with you again. Welcome to the DeFOUW Family! Best, DeFOUW Team

Noel evens is great!!

I had a great experience buying my Ford edge. Noel made me feel very comfortable as I was making my first huge purchase. He did not make me feel pressured like most people do. I also wanted my car that day before I went to work so he made it happen! I will definitely be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Rosa for the kind words! The really do mean a lot to our dealership and of course Noel. I'll make sure and let him see your review. Let us know if we can help in any way. Welcome to the DeFOUW Family! Best, DeFOUW Team

Noel Evans is the Man!!!

First off, I am not one to typically write reviews. BUT, I do read them. I wanted to take a moment about my most recent experience with Noel Evans and my new Corvette! Noel is a class act. I will be coming back to him in the future for all of my auto and service needs!! You could not ask for anything more from this professional salesman. He is very patient and knowledgeable and addressed any questions that I had. Thank you for helping me with my auto needs!! I will be recommending him to all of my friends and family and I will certainly be referring my customers in my line of business directly to him as well. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know about your experience with Noel! We are so happy to hear you had such a great experience. Noel has always gone above and beyond to to help his customers. We want to welcome you to the DeFOUW Family! Let us or Noel know if we can help in any way. Best, DeFOUW Team

Very pleasant experience

I bought our 2015 Nissan Altima in sep 2016 through Noel Evans. I am writing this review late enough to say that I am very happy not only with the car but also the customer service from Noel. Unlike other car dealerships , I felt no pressure to purchase and it was a pleasure to deal with Noel and others at the dealership. Even after the purchase, Noel has been following up with me regularly to see if there are any issues with the car. I highly recommend this dealership in Lafayette. Pleasant experience throughout!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know about your experience with Noel back in 2016. It's great to hear how he has taking such good care of you even after the sale. We hope you continue to enjoy your Altima and look forward to working with you again in the future. Best, DeFOUW Team