DeFOUW Automotive

(674 reviews)
Visit DeFOUW Automotive
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (765) 588-9006 (765) 588-9006
Used (765) 746-7304 (765) 746-7304
Service (888) 545-7525 (888) 545-7525

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2014 Chevy Equinox

We bought a 2014 Chevy Equinoxf from DeFouw Chevy a couple of month ago and our experience was great. Noel Evans was our sale representative and he did an awesome job: very knowledgeable and focus on details, friendly and ready to answer our questions. Because of this the sales process felt easy and we enjoyed it. Noel and all the people from DeFouw that we worked with showed professionalism and trustiness. So, if you look for a good quality car go to Defouw and ask for Noel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Doru, Thank you so much for taking the time two write such a great review on your recent car buying experience with Noel and our Team. We want to welcome you to the DeFOUW and really look forward to working with you again! Let us know if we can help in any way Doru. Best, DeFOUW Team

Great Experience

I have driven foreign SUVs since 2005. When I decided I wanted a car Noel kept asking me to try a bow-tie. I resisted. He told me to check the website daily and I did. When I saw this car, it met all the criteria except it was a Chevrolet. It was still in service being inspected, but Noel got right on it and arranged a test drive. The car was in front and ready. The XM was tuned to classic rock (my favorite) and Noel asked one simple question: "How long has it been since you drove a Chevy?" As I drove away all those great memories came rushing back. My granddad's red pick up truck that I learned to drive in, the '75 green metallic Corvette with the T-tops, the '76 bronze Monte Carlo and the vintage pink '57 Chevy. I had a lot of fun in those cars and I was enjoying my test drive. I was surprised and pleased. SOLD! The process was easy and everyone from management to service to finance made us feel welcomed and assured that DeFouws would be there after the sale. Good customer service is almost a thing of the past but not at DeFouw Chevrolet. Love my car. Thanks Noel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write such an awesome Review Gayle! Noel better have taken great care of you :) Let us know if we can help in any way! Glad you drive a bow-tie again!! Best, DeFOUW Team

AWESOME!!!!

I bought a used car from Defouws and everything from start to finish was as good as it gets! Thanks to Noel Evans for all his help with this purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great 5-Star Review! Let us know if we can help in any way!

Neal Evan's did amazing

Neal did an amazing job. Helped during the entire buying process and with anything I needed afterwards. I should buy another car from here without any worries.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review Sarah! So glad you had a great experience with Noel. We appreciate your business and look forward to working with you again. Best, DeFOUW Team

John & Michele Sacha

If you have not dealt with Noel Evans, you should! He knew exactly what we wanted and didn't waist time showing us a truck that we were not interested in. He keeps me informed of new arrivals that I might be interested in, as well as sends an email every once in a while to just say Hi! Noel, Thank you for taking care of us. We will never stray from Bill DeFouw!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you John and Michele for taking the time to let us know about your awesome experience with Noel. He definitely goes above and beyond for all his customers. We appreciate your loyalty and look forward to working with you again! Best, DeFOUW Team

Awesome Experience!

I've always been a fan of small cars. This Sonic is everything I could need or want. As a person with bad knees it's hard to get in/out of cars and without power seats I was a little worried. However, the seat mechanism is very easy both ways. Noel Evans and DeFouw made this a great all around experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Karen, Thank you for the great review! We are so happy you had a great experience with Noel and our entire Team. Don't hesitate to reach out if you need assistance. Best, DeFOUW Team

got good deal

did my shopping at several places for a pickup. was surprised that the best selection and price was from defouw chevy in lafayette indiana. Npel Evans was a very knowledgeable and helpful salesman. he has also followed up to make sure we were happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Rich for the kind word and 5-Star Review. So happy Noel was able to take great care of you and you. We appreciate your business Rich. Let us know if we can help in any way. Best, DeFOUW Team

Great experience

Went in just wanting to check out a car that I saw online, and ended up buying. Our salesperson Noel was professional honest and very down to earth. Would and have 100 % recommended to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Jake for the awesome review. So glad Noel took excellent care of you. We want to welcome you to the DeFOUW Family! We appreciate your business and look forward to working with you again! Best, DeFOUW Team

Great salesman

This is the 2nd vehicle we have bought from Defouws. Loved working with Noel both times. He went out of his way to make sure everything was perfect for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Donna for the great review and your loyalty to DeFOUW and Noel. We appreciate your business and look forward to working with you again! Best, DeFOUW Team

Great Service, no Hype, friendly people

Shout out to Noel Evans. Thanks for the great service and assistance in the purchase of my new-to-me car. Wish i lived close enough to take advantage of the periodic cleaning and other services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Travlin, Thank you for for the 5-Star Review and kind words. I'll make sure to let Noel you had a great experience. Let us know if we can help in any way. Best, DeFOUW Team