DeFOUW Automotive

(674 reviews)
Visit DeFOUW Automotive
Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (765) 588-9006 (765) 588-9006
Used (765) 746-7304 (765) 746-7304
Service (888) 545-7525 (888) 545-7525

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding Car-Buying Experience

The buying experience at DeFouw was seamless and pressure-free. My first interaction was with Dave Jeffers via email. When I showed up at DeFouw, I met with both Dave and Noel Evans, the salesperson. Despite the short notice I gave them (less than 30 minutes), the car that I had driven three hours to look at was ready and waiting for me. The car was immaculate and was as advertised by Dave via our email correspondence. Noel and Dave were a pleasure to work with. Noel was very easy to talk to and a straight shooter. After a test drive, I purchased the car. Dan Kurko, the financing specialist, was also great to work with. He provided me with several financing options and really seemed to have my best interest in mind. The overall buying experience was fantastic! I would highly recommend contacting Noel for your next automobile purchase. I had been searching for a used 2017-2018 Infiniti QX60 with low miles for almost two months, and the one I found at DeFouw was priced lower than any that I had found within several hundred miles. I will definitely be contacting Noel the next time I'm looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write us such an amazing review on your recent car buying experience with our team from start to finish! Please know your kind words mean so much to us. We work hard to ensure our customers have a great experience before, during and after their purchase. Even though you live some distance away we still want to welcome you to the DeFOUW Family and hope to see you again in the future. Let us know if we can help in any way. Best, DeFOUW Team

The best buying experience

I worked with salesman Noel Evans, and honestly would recommend him to anyone looking to buy a new or used car! Will get you the best deal for your money without a doubt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We are so happy you had such a great experience with Noel! Let us know if we can help in any way. Best, DeFOUW Team

Noel Evans Rocks!

My Wife was searching for a particular color on a mini- van and our Salesman, Noel Evans, found her the exact color she was looking for. He listened to her needs and didn't try to force her into a different vehicle like many salesman do. I recommend Noel to all my friends who are in search of a vehicle. He will take very good care of you before AND after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Al, Thank you so much for taking the time to let us know about your awesome experience with Noel! We heard from Noel and Smile that you're not to shabby with clippers either! We hope your wife enjoys her new ride Al. We appreciate your loyalty and look forward to working with you again. Best, DeFOUW Team

Noel Evans

I have been working with Noel Evans to find a car. Noel has been very informative and has a good working knowledge of the advantages of purchasing with DeFouw. He emails cars that I might be interested in. His follow up has been great. Great customer service is hard to find today I know when I find the car I want he will be there after the sale. He takes the time to educate me and a well educated customer is a loyal customer. I will be a loyal customer. He actually makes shopping for a car fun. I don't think I ever said that before. I don't even look at other websites. Noel has a way of making you feel like you are the most important customer he has no matter what your budget. Thank you for having an honest well informed salesperson like Noel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Gayle, Thank you so much for this amazing review. We are so happy you had such a great experience with Noel and our Team. Noel definitely goes above and beyond for his customers so it's no surprise he did the same for you. Enjoy your new ride and let us know if we can help in any way. Best, DeFOUW Team

Will buy again from Noel Evans

Noel went above and beyond to make our buying experience easy and enjoyable. We have recommended him to other friends and family. I trusted him with helping my own mother to purchase a car. He took care of her as if she was his mother. He will be our salesman for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking time to let us know about your past experiences with Noel. It really means a lot to our dealership and of course Noel. We appreciate your loyalty and look for to working with you again. Best, DeFOUW Team

Noel Evans at Defouw Chevrolet Used Cars

Noel Evans treated my wife and I very professionally on our recent used car purchase. He made us feel comfortable and answered all our questions and fought for us to get what we wanted on our trade-in. This was by far our easiest car purchase ever. Thanks to Noel Evans and Defouw Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lawrence, Thank you for the 5 Star Rating and Review! Your kind words mean a lot to us. I'll definitely let Noel know you had such a great experience! We appreciate your business and look forward to working with you again. Best, DeFOUW Team

Great salesman!

I just had a bad accident and was in need of a new car. Thanks to Noel Evans I was able to get one for a great price! This dealer is very to the point and would love to see you leave with the car that is adorable for you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Clint, We are so sorry that you were in an accident. So happy that Noel was able to find a vehicle that fit your needs so you could get back on the road again. Thank you so much for y our business and we look forward to working with you again. Best, DeFOUW Team

OUTSTANDING CUSTOMER SERVICE!

Thomas, Matt, and the rest of the staff are great at DeFouw Chevrolet. They made buying our new SUV simple and quick. We are returning customers and we will return again. I highly suggest DeFouw Chevrolet to anyone looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Erin, Thank you so much for taking the time to let us know about your experience with Thomas, Matt and our Team! We appreciate your loyalty over the years Erin. As always, let us know if we can help in any way. Don't forget to stop in for a free Car Wash! Best, DeFOUW Team

Great day at DeFouw

Great experience trading and buying a new Silverado. Very professional sales team. Good to be able to work with a financial person who knows how to take care of the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, Thank you so much for the great review! So glad you had a great experience buying your new Silverado. We really appreciate your business and look forward to working with you again. Please don't hesitate to reach out if you have any questions. Best, DeFOUW Team

Frank Storms retired farmer and cattle man still w

We would purchase a vehicle again from Dennis. We had very satisfactory experience dealing with the Defouw team. Maybe it helped that the Romack family from some years back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Frank, Thank you for taking the time to write us a great review! So glad you had an awesome experience with Dennis. Let us know if we can help in any way. Best, DeFOUW Team