DeFOUW Automotive

(674 reviews)
Visit DeFOUW Automotive
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (765) 588-9006 (765) 588-9006
Used (765) 746-7304 (765) 746-7304
Service (888) 545-7525 (888) 545-7525

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Kaisee

I got the pleasure to work with Kaisee at the Defouw dealer in Lafayette, Indiana. I told her what I liked and had in mind. She showed me everything available in my price range and never talked me down or tried to sell me on any car, she really took the time to understand my wishes and find a car suited to me. I really appreciated her efforts and she found the perfect for me. I wouldn't of gone any where else and will always highly recommend Defouw.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback and congratulations on your purchase. We greatly appreciate the opportunity to work with you and earn your business. We'll be sure to share your feedback with Kaisee and please let us know if we can ever help you in the future. Regards, The DeFouw Chevrolet BMW Team

New Truck

I went to Defouw's already knowing what I wanted. They helped me make it a reality. Pam Strain made the process fun and taught me the new technology. I really love my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kelly, thank you for your review and congratulations on your new truck! It's awesome to hear that Pam took great care of you and made your visit so enjoyable. Thank you for choosing us for your vehicle needs and we look forward to seeing you again soon. Regards, The DeFouw Chevrolet BMW Team

Customer

Best sales person ever Noel Evans. He was very courteous and extremely helpful in my buying process of my vehicle. I would recommend the foul Chevrolet to anyone who needs to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your outstanding review and congratulations on your purchase, Rick! We're very happy to hear that Noel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, The DeFouw Chevrolet BMW Team

Pam Strain

I was in need of a new car and Pam Strain helped me find a car that fit my budget and was the type of car I was looking for. She is very helpful and personal during the process. I am a very satisfied customer!! Would and do recommend her to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for stopping by to leave this incredible review, James. Congratulations on your purchase! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We'll pass your feedback along to Pam, and if there is anything more that we can do please come back and see us again. Take care! Regards, The DeFouw Chevrolet BMW Team

Great Service

I have bought 3 vehicles from Defouw. I have had the pleasure of working with Noel Evans each time. I highly recommend him, he is very honest and pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your recent purchase, Kyle. We're very glad to hear that your experience with Noel has been very positive. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Regards, The DeFouw Chevrolet BMW Team

5 Stars

Noel was great to work with. I've recommended co workers and friends to DeFouw and Noel. The whole buying experience was pretty smooth. Would go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much Nick for taking the time to let us know about your experience with Noel. So happy Noel was able to help you find the perfect car. Please don't hesitate to reach out if you have questions.

Cathy Darnell

Noel Evans is AWESOME!! He is always upbeat, friendly, and cares about his customers. I would definitely recommend him to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Cathy for the 5-Star Review! Glad you had an Awesome experience with Noel and our team. We appreciate your business and look forward to working with you again!

Great buying experience and great people

I purchased a used 2014 Mazda 3 at DeFouw. Noel Evans is my sales person. He is a super friendly and nice people. He walked me through everything I want to know about the car, and he offers great customer service and follow-ups. Definitely a great guy and great place to buy a car. Would come back for further business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Zheng, thank you so much for providing us with your valuable feedback. We are so happy to hear that Noel was able to assist you! Words can't express how thankful we are for your business. At DeFouw Chevrolet BMW we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, The DeFouw Chevrolet BMW Team

Another smooth sale!

Big thanks to Noel Evans and the staff at DeFouw for another smooth purchase. Appreciate the fast and friendly service. Thanks again, we will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for this review and congratulations on your purchase, Kelli. It was a pleasure to do business with you and I'll be sure to pass your thanks on to Noel and to the rest of the team and we look forward to working with you again down the road. Regards, The DeFouw Chevrolet BMW Team

Satisfied customer

I bought a car from defouws 2 yrs ago and the salesman was Noel Evans he showed us several cars and was very helpful and curtious I will return to defouws for my ndne car and as far as I'm concerned Noel is the guy to see

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks John for taking the time to submit such a great review on your experience with Noel! We appreciate your business and look forward to working with you again!