Reviews
Unbelievably Easy!
Ron Pierce made buying my vehicle such a stress free process, and dare I say enjoyable! Thank you! I highly recommend Defouw Automotive to everyone in the area!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this 5 star review and congratulations on your purchase, Marie! We really appreciate you leaving us your input. We're very pleased to hear that Ron could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, The DeFouw Chevrolet BMW Team
Thanks Ron Pierce!
Very happy with my BMW! Ron Pierce is a great guy, always going above and beyond for his customers!! Great all around experience highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your BMW, JM! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Ron was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, The DeFouw Chevrolet BMW Team
Ron Pierce was amazing to work with. Gsvr of his o
Ron Pierce has been amazing to work with!!! He goes out of his way to help me find a vehicle that's suited for me, even on his own time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your feedback and congratulations on your purchase, Traci. We greatly appreciate the opportunity to work with you and earn your business. We'll be sure to share your feedback with Ron and please let us know if we can ever help you in the future. Regards, The DeFouw Chevrolet BMW Team
Great customer service
Ronald Pierce was very knowledgeable about all of the cars and trucks they had on the alot. Anwered all of my questions that I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for this nice review, Rebecca! Ronald truly knows his stuff. We make sure all of our employees are knowledgeable and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, The DeFouw Chevrolet BMW Team
Happy customer!
I went in noy knowing if I would even get approved for a car. Dennis Romack was very patient and kind through the entire process. Not only was I approved but he and the financial employee helped get me a decent loan rate and monthly payment rate. I was able to leave there with a great car. I definitely recommend this dealership and Dennis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dennis and our staff was so positive. We hope you enjoy your car for a long time to come. It was truly a pleasure working with you. Regards, The DeFouw Chevrolet BMW Team
Pam Strain is awesome!!
Pam Strain provided a very personal experience when purchasing our new 2018 equinox. She worked to get us the best deal possible. Highly recommend her and the dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new 2018 Equinox, Stacey! Thank you for taking the time to write about your experience with us. We're so happy to hear Pam was able to help you get the best deal possible. We would love to work with you again. Regards, The DeFouw Chevrolet BMW Team
Great Experience!
This was my 5th car and by far the best experience I had buying a car. We were greeted warmly and the service was prompt and efficient. The whole staff was friendly and you could tell this was a well oiled machine. I was in sales for 6 years and this is how successful organizations thrive with an upbeat staff and going above and beyond the call of duty for their customer. The lifeblood of any sales business is referrals and I will be referring people to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and congratulations on your purchase, Steven. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, The DeFouw Chevrolet BMW Team
Best dealership in Indiana!!!
I was having a hard time finding a vehicle I wanted in a price range I wanted. I searched for two days to no avail until I met Ron Pierce at Defouw Chevrolet. He went over the reasons why I was having a hard time and showed me the benefits of purchasing the Chevrolet Equinox I ended up purchasing and I couldn't be any happier than I I am with my decision to buy from Defouw. Everyone treated me with respect and made the car buying experience amazing. Thanks, Ron for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words and congratulations on your purchase, Teresita! Ron is a great asset and we appreciate him for giving you excellent level of customer service that you deserve! We look forward to seeing you again! All the best, The DeFouw Chevrolet BMW Team
Perfection
I can't say enough about this place. The people were all amazing. Loyd helped me pick out a fantastic car. I got a great deal on my new (to me) car and he helped make me feel super comfortable. Everyone was really good at explaining everything to me and answered any questions that I had. This was my first car buying experience (from a dealer) and I couldn't have asked for it to go any better. I will definitely be coming back when it's time for my next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Kristyne for taking the time for letting us know about your experience with Loyd and our team. We are honored to have been able to be a part of your first car purchase from a dealership. We want to also welcome you to the DeFOUW Family and look forward to working with you again!! Please don't hesitate to reach out if you have any questions.
had seen this equinox when getting a new lease
Pam did an excellent job of getting me the equinox that I though I could afford. When the time comes for turning in the wife's car (lease) I will be looking for Pam.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ira for such a great review! So glad you had such an awesome experience with Pam. Let us know if we can help in any way.