Reviews
Gary Crutchfield was great
Gary Crutchfield was great to work with. He made sure to look for any available discounts that applied to me. He made sure I was happy with my purchase and with repairs. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the great review! We are so happy Garry was able to take such good care of you! Thank you for the opportunity to earn your business and we look forward to the time we can work with you again. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
First time customers
Garry Crutchfield was very helpful and didn't make us feel pressured in buying. He's been helpful after the sale and always seems genuinely glad to see us when we pop in...even for a quick car wash.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great feedback! I'll make sure to let Garry know of your kind words. Garry is a genuine guy and super caring with his customers. We want to welcome you to the DeFOUW and we look forward to the time we can work with you again! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Excellent Service plus Quick and Easy Financing
I've purchased several vehicles from Garry Crutchfield and will probably never buy from anyone else. He doesn't sugar coat anything, he tells it like it is and that's what I like in a salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Wanda for taking the time to give us some awesome feedback on your experience with Garry! Garry is as straight a shooter as they come and we are so happy he was able to take great care of you. Don't forget to stop in and see him for a FREE Car Wash for as long as you own your vehicle!! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Smooth, Easy and Great Customer Service!
So easy and effortless! Dan Landes was amazing! Not pushy at all! I felt at ease and taken care of! Everyone was friendly and the facility was clean and inviting
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the great review and 5-Star rating! We are so happy Dan was able to take such good care of you. We appreciate your business and look forward to the time we can work with you again. Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com
Leasing New Vehicle
Extremely satisfied with the service during my new lease. Would recommend this place to anyone. The staff is welcoming and willing to do whatever it takes to make you feel at home while shopping for your needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback Kolin. We hope you enjoy your new lease! We appreciate your business!
Outstanding
Noel Evans gave our family the best treatment and service during our purchase of two new vehciles. Thanks again to the outstanding staff at DeFouw!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback. Customer service is our number one priority at DeFOUW. We appreciate your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
Great service!
I was positively impressed with the process. Pam Strain was excellent. She was patient, honest and professional. This made the prcess enjoyable. I would definitrely recommend this dealership, and I would return to buy another car there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the feedback James. Pam is an amazing Sales Consultant and provides amazing customer service. We appreciate your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
New car
Really love our new car! Glad we came to you. Haven't had a Chevy for a long time . Glad we went back. Great customer service and sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words, Larry and Pam! We appreciate your business and hope you continue to love your Chevrolet. Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
Amazing Service
Sheila did such an AMAZING job! She was intentional with the cars she recommended knowing I drive a far distance for work and travel quite a bit. She was very patient and personable. Sheila and Defouw will have my business from now on!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the awesome feedback Makenzi. I will pass along your kind words and thank you for giving us your business! Sincerely, Brayton Taylor | Customer Care Advocate | btaylor@defouw.com
A Great Buying Experience
I recently purchased a new BMW from Roger Salazar. He was easy to work with, and made the overall experience one to remember. So far I love my new car, and would definitely buy through Roger again someday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you John for taking the time to let us know about your experience with Roger and our team! We appreciate the opportunity and look forward to working with you again! Sincerely, Smile Meade | Customer Care Advocate smeade@defouw.com