DeFOUW Automotive

(674 reviews)
Visit DeFOUW Automotive
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (765) 588-9006 (765) 588-9006
Used (765) 746-7304 (765) 746-7304
Service (888) 545-7525 (888) 545-7525

Reviews

(674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Noel Evans

Noel Evans is awesome! He made the car buying experience painless. He also does a great job of following up with you to make sure that everything is still going well. Thank you Noel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks KJ for the great review! Noel is awesome and we are super lucky to have him! We appreciate your business KJ and want to wish you a Merry Christmas! Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

Noel Evans

Noel Evans was wonderful to work with. He showed me several cars allowing me to drive them. I bought a 2018 Equinox and for the most part I love it.i found Noel to be a very competent salesman, helping me with all my questions. I really have not had to have my car repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Judith for the great review and 5-Star Rating! We are so happy Noel was able to take such great care of you and was able to find the right car. We hope you have a wonderful Christmas. Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

Noel was the best!

This was my first time buying a car at a dealership, and Noel Evans made the process so easy! He listened to our overall and monthly budget in order to show us realistic cars within our price range. He was knowledgeable about the current automotive trends, and he walked us through the process step-by-step, explaining everything and answering all of our many questions. Plus, Noel is just a great person to work with. We ended up with a great car thanks to Noel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to write such kind words about your experience with Noel. We are grateful for the opportunity to earn your business and so glad made your first buying experience at a dealership smooth and hassle free. We want to welcome you to the DeFOUW Family and we look forward to the time we can work with you again. Merry Christmas to you and yours! Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

Defouw Chevrolet

I have bought 3 cars from Defouw in the last 5 years working with Dennis Romack each time. Dennis has consistently provided great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review Steve! We appreciate your loyalty to Dennis and DeFOUW! Merry Christmas to you and your Steve! Sincerely, Smile Meade Customer Care Advocate smeade@defouw.com

5 stars

Dennis Romack was very professional and would do business with him again..Thanks for making this process of buying a new vehicle so easy.. Thanks Dennis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Nathan for your great feedback on Dennis Romack! We appreciate your continued loyalty to Dennis and DeFOUW. Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

defouw chevy

found the vehicle that i wanted at a good price. was very helpful.i have recommended Noel Evans to other people because he was helpful but not pressuring us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Rich for the great review and kind words! I'll make sure to pass this along to Noel and our Team. We appreciate your business and look forward to working with you again. Thank you so much for the great review and 5-Star Rating! We are so happy Dennis was able to take such good care of you. I will pass this along to him. Let us know if we can be of any assistance moving forward. Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

Positive experience as usual.

Noel Evans went out of his way to help me find a car. Second time I've purchased through him. He stays in touch to make sure you understand the car or have questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Karen! Thank you for the great Review and 5-Star Rating!! Noel has always gone above and beyond for his customers and we are lucky to have him. Thank you again Karen and we want to wish you a Merry Christmas! Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

2015 chevy trax

We lived in kankakee il.called DeFoul.talked to Dennis Womack about the car before we went down thiere.dennid said he line everything up .when we arrived down there dennis met us at the door .offered us a great deal on the trax.had everything limd up .Dennis is a great guy to deal with we were veery happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you SO MUCH Mel for the great review and kind words. I will make sure to pass this along to Dennis. We appreciate the distance you drove to purchase a car with us. We look forward to working with you again. Don't hesitate to reach out to Dennis or our team if you need assistance moving forward. Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

Would highly recommend Noel Evans

Would definitely recommend to anyone looking to buy a new or used vehicle. Noel Evans certainly made the process easy and customer service was phenomenal. Again, would certainly swing over sometime and give Noel a shout!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Justin for the great review and 5-Star Rating! We are so glad Noel has taken such awesome care of you! Don't hesitate to reach out if we can be of any assistance moving forward. Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com

Review

I was very satisfied with my experience with Dennis Romack. Very nice to do business with and had a few laughs together. Would buy from him again. Thank you. I love my Buick. Sincerely, Sandy Hodges

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Sandy for the awesome review and 5-star rating! I'll make sure to let Dennis know of your kind words. Hope you have a Merry Christmas and a Happy New Year Sandy!! Sincerely, Smile Meade Customer Care Advocate | smeade@defouw.com