AutoNation Ford South Fort Worth

Great service. Place an order for my ford maverick and they keep me informed and updated thru the whole process.

Top of my list for car buying experiences - In and out in less than an hour!

Christian was very helpful on getting me a car he made the process smooth I would recommend him to anyone.

Had a great experience working with Christian R. at the Campus Drive CarMax. He listened to my buying parameters, was thoughtful, and provided a nicely priced solution that met my needs (used 2019 F150 SuperCrew FX4). Sales process was straightforward and not a lot of waiting around for other associates to do their part. After the sale, I had the truck in the shop for warranty work. Without being prompted, Christian even followed up with the service advisor and shop concerning the status of my repair. Its a bit cliche nowadays when business talk about service after the sale.... but Christian hit the ball out of the park. Great Job!

I wouldn't let this dealership work on my go cart. On December 14, 2023 I arrived at the service department to drop off my truck for a pre-arranged appointment that had been made three weeks earlier. My 2016 F250 with less that 100k miles has death wobble. I have bought a heavy duty performance adjustable trac bar and a Bilstein dual stabilizer kit and had these parts installed at Meineke. After installing these parts, Meineke was unable to perform a front end alignment because the death wobble I'd been experiencing has prematurely worn out the outer tie rod ends and the center drag link. For Meineke to replace the worn front end parts would have cost me an additional $1800. When I bought the truck with 74k miles I also bought an extended bumper to bumper warranty that covers these front end parts. When I made the appointment with Tyrell and his supervisor they confirmed these parts were in stock if needed for my upcoming appointment three weeks later. On December 14 I dropped my truck off as scheduled and didn't bother them until the following Tuesday. I had to call NUMEROUS times to get someone to answer the phone. The person I spoke to said they would have Tyrell call me with a status update. Tuesday evening of December 19 Tyrell finally returned my call and told me the technician had already changed to oil and aligned the front end and was in the process of diagnosing the pinion gear oil leak. I asked about the worn tie rod ends and center drag link and he said they had not been replaced. I then asked how could the front end alignment have been done without the worn parts being replaced, but was unable to get a straight answer from him. I then asked him when my truck would be ready for pickup and he said Thursday December 21st. Thursday the 21st arrives and no answer when I call Tyrell. I called the main service department number and was informed that my truck was still being diagnosed. I asked what had been done and was informed that ABSOLUTELY NOTHING HAD BEEN DONE TO MY TRUCK DURING THE ENTIRE WEEK THAT IT HAD BEEN THERE - NO OIL CHANGE, NO FRONT END ALIGNMENT, NO DIAGNOSES - ABSOLUTELY NOTHING HAD BEEN DONE. WHEN I ARRIVED TO PICK IT UP A FEW MINUTES AFTER BEING INFORMED OF THIS I FOUND IT HAD NOT EVEN BEEN MOVED FROM THE PARKING SPOT I'D LEFT IT IN A WEEK EARLIER!!!

I wouldn't let this dealership work on my go cart. On December 14, 2023 I arrived at the service department to drop off my truck for a pre-arranged appointment that had been made three weeks earlier. My 2016 F250 with less that 100k miles has death wobble. I have bought a heavy duty performance adjustable trac bar and a Bilstein dual stabilizer kit and had these parts installed at Meineke. After installing these parts, Meineke was unable to perform a front end alignment because the death wobble I'd been experiencing has prematurely worn out the outer tie rod ends and the center drag link. For Meineke to replace the worn front end parts would have cost me an additional $1800. When I bought the truck with 74k miles I also bought an extended bumper to bumper warranty that covers these front end parts. When I made the appointment with Tyrell and his supervisor they confirmed these parts were in stock if needed for my upcoming appointment three weeks later. On December 14 I dropped my truck off as scheduled and didn't bother them until the following Tuesday. I had to call NUMEROUS times to get someone to answer the phone. The person I spoke to said they would have Tyrell call me with a status update. Tuesday evening of December 19 Tyrell finally returned my call and told me the technician had already changed to oil and aligned the front end and was in the process of diagnosing the pinion gear oil leak. I asked about the worn tie rod ends and center drag link and he said they had not been replaced. I then asked how could the front end alignment have been done without the worn parts being replaced, but was unable to get a straight answer from him. I then asked him when my truck would be ready for pickup and he said Thursday December 21st. Thursday the 21st arrives and no answer when I call Tyrell. I called the main service department number and was informed that my truck was still being diagnosed. I asked what had been done and was informed that ABSOLUTELY NOTHING HAD BEEN DONE TO MY TRUCK DURING THE ENTIRE WEEK THAT IT HAD BEEN THERE - NO OIL CHANGE, NO FRONT END ALIGNMENT, NO DIAGNOSES - ABSOLUTELY NOTHING HAD BEEN DONE. WHEN I ARRIVED TO PICK IT UP A FEW MINUTES AFTER BEING INFORMED OF THIS I FOUND IT HAD NOT EVEN BEEN MOVED FROM THE PARKING SPOT I'D LEFT IT IN A WEEK EARLIER!!!

David McNeil did a great job finding the perfect truck at the best price and got me in and out quickly.

There are a lot of bad dealerships, but this is not one of them. AutoNation in South Fort Worth goes above and beyond, and I would buy another vehicle from them! Chris Rodriguez helped me with my purchase and got me exactly what I wanted!

Good service and I they kept me informed about what services my truck needed and the price for each of the things

Excellent customer service! Great dealership highly recommend. Friendly staff very professional and knowledgeable. You won’t be disappointed. Easy access from the Highway great location AutoNation Ford South Fort Worth, Texas.