Reviews
The service was not good on my truck .
The service was not good on my truck . I called but did not get a call back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
We had a great agent, He went out of his way to get us a
We had a great agent, He went out of his way to get us a car.We were able to what we wanted and were very happy with it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Overall a very positive experience.
Overall a very positive experience. Purchased a used vehicle totally online from out of town, and I am very happy with the car. The process was straightforward and pretty easy. A few minor delays in getting the paperwork done but the process was relatively smooth. David McNeal was a great sales rep. He is pleasant, and friendly and kept me in the loop throughout the process. The only suggestion I can make to improve online purchases is to include delivery in order to compete with the likes of Carvava etc. I had to arrange delivery myself and used SGTautotransport as the broker which was also a fairly easy process. GalTex Auto LLC delivered the car. They were both very pleasant and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Douglas, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Place to Purchase a Car
Great experience with this group of folks! Been with them for 10+ years! Doug, who is retiring, and now Mr. Gray are our go to guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pamela, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Have worked with this group for over 10 years.
Have worked with this group for over 10 years. I am in awe of the service and friendship gained! New guy was something to get used to, Finance guy was quick and thorough, which is always a huge plus for me! Mr K Gray is so much like family! enjoyed seeing our first salesman, who is retiring soon, Mr Doug!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Pamela, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great Service
Very easy/stress free experience getting my car serviced at the south Fort Worth location. I'll definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Service department
Very pleased, they was very friendly and efficient, kept me updated on where they was on my vehicle, come and got me when it was ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good experience
Very pleasurable experience. Just what I was looking for and a fair price. Not a steal but fair. Great sales team and very entertaining to visit with. Definitely on my list next time I am looking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
They had my truck over a week for a recall and no one
They had my truck over a week for a recall and no one called me or returned my 8 messages. Even the “service manager” didn’t call me back. Poor communication and very poor service. Not even an apology received for the lack of communication!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Simple
Was looking for a very specific Ford Bronco Sport Heritage Limited Edition. The dealership was able to find it and make the deal. No hassle, no pressure, and very simple.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Casey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!