Reviews
Truck Purchase
Competent, courteous and efficient. Nice experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Archie, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Love it
2nd vehicle we have bought from them. Told them my payment and it was on the nose. We will be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that you had a great experience with us, Teresa! We truly appreciate your business and look forward to your next visit!
Innnn Milford
Josh with Mike Castrucci Ford in Milford was very pleasant and professional to work with. My fianc� and I are very happy with our new 2021 explorer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your buying experience, Kyle! Congratulations on your 2021 Explorer! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.
New car
It was an easy process and went really well. The salesman and finance office were easy to work with and very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Shonda, for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!
What a non-professional organization. Their finance...
What a non-professional organization. Their finance department is the absolute worst, never return calls, cannot transfer a warranty,….this entire experience has been exasperating. They’ll take your money but won’t deliver the product or service. Surprisingly, the person who was supposed to be helping us doesn’t work there any more.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Misty, thank you for sharing your experience. Customer service is very important to us, so we are very sorry if you did not receive the level of service we are dedicated to providing. We have relayed your feedback to our Management Team so they can continue to work on improving their processes for our customers moving forward. Thank you again for your feedback and we look forward to providing you with the top-notch experience you deserve in the future.
cgirten1936@gmail.com
Easy , that bobby and Sammy castrucci are the best . They both enjoy what they do and it shows .
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Charlene Girten, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
Super Dave !
Great group of people sales guy Dave Was very cool Bobby always straight forward and gets me Best Deal and service is Like Family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Pleasant car purchasing!
Ryan Egan was friendly, welcoming, helpful and listened to our needs. He and Mr Anderson made our new Escape purchase a pleasant experience. The no pressure, easy to understand contract and speedy sales experience was a welcome car buying experience. And thank you Ryan Egan for taking the time to show us about our new car and offering to be there if we have any other questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your buying experience, Barry! Congratulations on your new vehicle! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.
Ryan Egan is awesome. He knows just about everything...
Ryan Egan is awesome. He knows just about everything there is to know about ford vehicles. He was able to answer all my questions on the spot and helped me narrow down my choices to the explorer i love. The entire purchasing experience was smooth because he made sure everything was ready before we even knew we needed it. My next car will be with Ryan Egan at Mike Castrucci Milford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Khoi, for taking the time to leave such a fantastic review! We appreciate you visiting us and we look forward to continuing our role as your go-to dealership.
Excellent and knowledgeable. Followed up on a few minor...
Excellent and knowledgeable. Followed up on a few minor problems with the car after sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Rhonda, for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!