Mike Castrucci Ford

I bought a Ford Edge from there and haven’t had any problems. I used service for an oil change and service was great

I bought two new cars from Castrucci Ford. We have since moved to N. MI. While traveling home from FL on 4/25 our 2019 Explorer, still under the “bumper to bumper” warranty, was having brake problems. I called Castrucci “Service” to see if they could get me us in to fix the problem. Evidently, “bumper to bumper” excludes several items including brakes and the soonest they could get us in was 5/9! The brakes were fixed by Monro Automotive the next day and we were back on our way. So, 1) read the fine print on your warranty and 2) be sure to plan your auto emergency 2 weeks in advance if you want Castrucci to “service” it. So disappointed!!

This dealership SUCKS. Bought a car from them when I called I was told the salesman had not worked there for a year. A week after I bought my car. He did not return any of my calls or send car key to me. He said he would locate 2nd key and send it. Found out gps has to be up dated I live in Eastern Ky. Gps does NOT work in most areas. Had told salesman I needed gps for work.

We had leases that were expiring and needed to extend them but were told that car dealerships were not wanting to lease vehicles these days. We were given our options and we decided to buy. The dealership helped us to find vehicles and get the financing we needed and were able to afford. I believe everything was done to make us happy.

Great buying experience with Gary, made the ordering experience very easy.

Great! Best dealership around. Thank you to Bobby Castrucci, Jim Turner, and Nick Castrucci.

Shane was very helpful and worked through a tough situation with us. He did a great job with excellent follow-up.

Third vehicle from this dealership, their staff and service department far exceed any locations in the local area. Not only was my Ford Fusion serviced at 66% less than other quoted Ford Dealerships when issues arose, later they helped me get into a new car without taking a loss. Pricing, honesty, and caring team members matter, and keep me a Ford Customer. From service to purchase you are treated well at Mike Catsrucci Ford.

Castrucci Milford had more inventory on the lot than any dealer we visited. Ryan Egan is the absolute best. This was the smoothest car purchase we?ve ever had. Ryan gave us good advice on our F-150 without any pressure whatsoever. Everything was above board. No bait and switch, no shenanigans. We got a great deal, great financing, and a great truck. Couldn?t be happier. Ryan went above and beyond. HIGHLY recommend.

I ordered and put a deposit on a 2022 F250 in Nov. 2021. It arrived 03/17 and I went to pick it up 03/18. I started signing the papers and noticed the price was over 2k higher than the deal we made in Nov. When I questioned them they said their prices had gone up and that was the new deal. I asked specifically when I signed the deal and I also called back in January to confirm, with Scott(my salesman), that the deal we made was the deal that would be honored. He assured me repeatedly that they would never change the price after a deal was made. But today he said "we can only honor the price on Broncos because they take so long to get". The F250 took 5 months which isn't exactly overnight. The only concession they would make is to offer me floor mats. Dealers like this will hopefully not be around in the future.