Reviews
I love my new Explorer:)
Josh, my Sales Rep was great:) Michael, who helped me through the details of my car was great too. Josh was off that day so Michael stepped up. Thank you Gentlemen:)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Victoria, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mike Castrucci Ford Sales, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
F-250
Everything went smoothly and salesman was very knowledgeable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New F 150
There was a delay with delivery, but the Castrucci team really worked hard to ensure I was a satisfied customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bill, we are happy we could make your experience a positive one! At Mike Castrucci Ford Sales, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
New car!!
Everyone was great the process was easy and quick and I will definitely be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Megan, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Honest and Up Front
Went to test drive a used van. Since I had called ahead, the salesman had the keys ready for me to test drive. After the test drive, I made an offer, which was then countered by the dealership. I countered their offer, and we agreed on a sales price. They came down a lot further in price than I was expecting.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Daniel, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!
Rob seiler
Bill was a pleasure to work with, he communicated with me regularly and made the buying experience stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Best experience
Best car buying experience I have ever had. Agreed price on phone and came to shop just sign and go
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Nafees, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.
Sales team made the difference
6th car from this Sales team. Bill and Josh are stand outs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rebecca, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Explorer purchase
Found the car on the internet, the dealership put me in contact with Josh Holston, he answered my questions ahead of time, had the car pulled up front by the time I got there and had the process to purchase quick and painless as he promised and was very knowledgeable and personable along the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Another great experience with Mike Castrucci Ford
Just bought my second Ford Transit Explorer Van. The process was smooth and easy...no excessive paperwork or sales pitch for products I don't want, no excessive fees, very fair trade transaction and superb delivery process! Thanks to all those involved!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!