Reviews
Very Helpful!
I called Mr. Carr about a used car value and he was extremely helpful and courteous. I would definitely recommend him to anyone in the market for a new or used car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a wonderful buying experience at Toyota of...
It was a wonderful buying experience at Toyota of Louisville. I never felt pressured at all and the process was smooth and quick. I looked at a used vehicle they had on their lot and I called them the following day and made them an offer which they took. The salesman, Tim, even came in on his day off to complete the transaction. It was all around a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always a good, honest experience. Have bought two...
Always a good, honest experience. Have bought two 4-runners from them. The deals were so much better than the surrounding Toyota dealers. Will return again, 100%.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Respect
This was my fifth lease, the fourth of which was through Toyota of Louisville. I travel way out of my way to work with ToL because of the respect they show for my time and how they actually listen to me about my needs/desires regarding a vehicle, financing etc. Tim Patillo is my go-to salesperson - he is smart, thoughtful and straight forward. I've never felt like he had any other agenda except to make sure we created a mutually beneficial deal. Every different manager I've worked with in financing has been sincerely friendly, respectful and consistent with the intention of finding a mutually beneficial solution. Dealing with Tim and the team at ToL feels like collaboration, not combat!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My family has bought several cars from Glenn Harder and...
My family has bought several cars from Glenn Harder and we will only buy from Glenn. Toyota is lucky to have him. Great person and salesman. As long as Glenn works there we will continue to purchase from Toyota of Louisville.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience.
My time a Toyota Louisville was nothing short ok a great experience. Mr. Patillo was very kind and informed he was really trying to help me out with my needs and getting me into a newer vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Good
My experience at Toyota Louiville was Great ,Tim was Great and very professional, I definitely Recommend him And wouldn’t hesitate to use him again. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic!
They will work with you to make this happen! They went out of their way to move a brand new toyota 86 here just so I could get the car I wanted without the hassle of having one sent across the country to me!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Changed my opinion of car shopping!
In the past I would have rather had a root canal than go shopping for cars but this dealership made the process so simple and enjoyable that I will definitely come back when I need another car. From the moment we made contact online with Ashley, to meeting up in person with Tim, and then completing the process with Bob, everyone treated us with friendliness and professionalism. Great job and thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
The staff is extremely friendly and considerate. They listen and work hard to meet and exceed your needs. They treated me like family and were very pleasant to deal with. I can not say enough good things about them. I will definitely continue buying from Toyota of Louisville!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car