Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Thank you Tim for the wonderful experience at Toyota of...

Thank you Tim for the wonderful experience at Toyota of Louisville. I love my new Highlander. Thank you for your time and patience as I made my decision.

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was fast and easy. We had requests and questions...

This was fast and easy. We had requests and questions that Tim helped us with over the phone the night before. We showed up and our payments were exactly what he told us over the phone before we drove there. He kept his word so we kept ours. We were there for 20 minutes without haggling and drove off with our new car happy as can be. Great business!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tim was very friendly and helped me through the whole...

Tim was very friendly and helped me through the whole process of getting the car. I will definitely go there again for my next car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My boyfriend needed to get a new car so we went here....

My boyfriend needed to get a new car so we went here. Glen Harder is the one who helped us for the most part and he was very knowledgeable and competent. He was really friendly and answered any and all questions we had. I was extremely pleased with the experience and I would recommend this place and Glen to anyone who is in need of a new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

He always takes care of my family and friends when we...

He always takes care of my family and friends when we need a good quality car. If anyone is searching for a dealer you can search, Kevin is your guy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A nice, kind individual that made my car buying...

A nice, kind individual that made my car buying experience smooth ,simple and effertless and straight up and made sure I received every incentive available

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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great experience here!

I'm a highschooler and recently bought my first car here, and the service was phenomenal! everyone was friendly and answered all of our questions, and they were transparent about the car's minor issues. reasonable pricing and great options for financing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

God is in Control 😇

Joseph Campbell and Dave the finance manager where a wonderful duo. They where excellent, wonderful and truly caring salesmen. Awesome Team! They worked with my son and family until we were all pleased and satisfied. Thank you both for your patience and making my son's first auto purchase an easy and exciting journey. Wanda Effinger

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks to Glenn Harder, he does a great job. My family...

Thanks to Glenn Harder, he does a great job. My family has been coming to him for years, he continues to meet our needs. We are very happy with him and Toyota services and will continue to recommend him to others.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Happy to Spend my Time and Money!!!

I want to thank Rick Donnell for providing the game plan that led to my purchase of a 2020 Avalon Limited auto. The game winning "Touchdown" was scored by Tim Patillo, who also interacted with my Wife and 16-year old Son. His confident, mild mannered approach was just what we needed to settle our nerves and make the experience very pleasant. This was my second vehicle purchase in 10 months and I went back to Toyota of Louisville because of how I was treated. From Dennis Fante on down to the personnel in the Finance and Service Departments, everyone was courteous and friendly. I highly recommend making a visit to that Toyota Dealership. Be prepared to smile and drive away in a quality vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.