Toyota of Louisville / Scion of Louisville

We were referred to Tim by a friend who has purchased vehicles from him previously. From the moment we arrived to finalizing the paperwork and leaving the lot, Tim was amazing! I had contacted him about the Highlander prior to arrival so he was aware we were coming. When we pulled up, he and the vehicle were waiting at the front doors. He showed us one other that I asked about and told us features of both. We never felt pressured to purchase either one (although we knew we be). And despite multiple other customers coming in and requesting Tim, we never felt brushed off or ignored. He was (and is) incredibly personable and easy to work with! The financing staff were great as well, getting our paperwork together in a timely manner and never trying to push extras we didn't need. We would absolutely return to Toyota of Louisville and Tim to purchase another vehicle and will highly recommend him to anyone we know looking for a car/truck/suv!

My wife Susan and I were there Friday night and bought a RAV4 hybrid Tim could not have been more helpful and knowledgeable of the car I would highly recommend him

Tim was excellent! He was patient and calm throughout the whole sale! He answered all our questions. He is very knowledgeable about the products that they sale. Tim went the extra mile and set up my phone for me! Tim’s is great!

Glen was so nice and helpful. He is very knowledgeable and answered all of my questions so well. He was not pushy at all, he listened to exactly what I needed and gave the best options possible. I would definitely recommend for anyone looking at getting a car to go to Glen.

Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next day to view. Tim immediately without asking me; found an alternative car. I purchased the alternative car, I am a retired salesrep, Tim;s instincts can not be taught. My conversation with David Lail/finance was delightful, he fought hard for me and I appreciate it, all people have a common bond, it is rare to find that bond in a sales experience, today my experience with Tim and David was Great.

Tim was a great salesman, patient, answered all of our questions, and wasn’t pushy. The Manager and Finance gentlemen were also great to work with.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

My husband and I had the best experience with Toyota of Louisville. Our sales guy Tim Patillo was the best at finding the right car for us. And the financial guy Dean Sexton for doing everything he could to get us the best deal and in a car today. We couldn't be more happier with the out come!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

Kevin Willis at Toyota of Louisville was my Car Salesman 3 months ago & what a Blessing he was!!!! Kevin goes above & beyond to make sure his customers are Satisfied...... He treats you & gives you the best experience of buying a car as though you were family!!! Thank you Kevin for being a Blessing to my family with our purchase.... I appreciate you & the financial team..... Kudos!!! If you're looking for a car or truck head over to Toyota of Louisville and ask for Kevin Willis, I promise you will be glad you did..... He Makes It Happen☺