Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Fantastic place!

Fantastic place! Great service, great work, fast - if you drop off. Very friendly people. Go see Caleb! No popcorn or Ice cream through! ;-)

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I like the dealership and my salesman they really made

I like the dealership and my salesman they really made the process painless. And also the financial Dept was Awesome

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service, quick check in and out.

Great service, quick check in and out. Clean and comfortable waiting area. Easy to schedule appointments on the app.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I live a few hours away from the Louisville Toyota

I live a few hours away from the Louisville Toyota location. This made the whole experience centered around a big road trip. Was it worth it? 1000%!! They had inventory and pricing that couldn't be matched in my area and a very fair trade in offer. Tim helped me get a lot of stuff taken care of before arriving. He was very nice and knowledgable of everything. Huge shoutout to the finance department as well for being very friendly and helpful!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were all very friendly & helpful when looking at &

They were all very friendly & helpful when looking at & purchasing my vehicle. I would do business with them again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tim was great and he explained things in such a manner to

Tim was great and he explained things in such a manner to where I understood everything. He even checked up on me a day after I purchased the car. I felt like a person and not another paycheck to them here! Would recommend anyone to come here.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Had first oil change and tire rotation not covered under

Had first oil change and tire rotation not covered under Toyota two year free service on Sienna van. Price was less than some quick change oil places and not too much more expensive than doing it myself.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

First of all ,I arrived before they open and they let me

First of all ,I arrived before they open and they let me in and I saw them taking care of other customers too, very friendly stuff ,huge thank you Tim Patillo for your honesty and professionalism and making this happen, exceptional buying experience .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was fine.

Service was fine. Did not have to wait long. Gentleman who greeted me was VERY friendly and nice, others only asked questions never spoke including the guy who came to get me when my car was ready. On the positive side, appointment was for 12:30 and I was acknowledged and accommodated right way.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Tim did a great job keeping us informed of the status of

Tim did a great job keeping us informed of the status of our car. We got the car quicker than we expected and the whole thing went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.