Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 1:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Outstanding service and support.

Outstanding service and support. The very best dealer to deal with!!! Most professional team that treats all customers with care and respect. Best team ever!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The process was easy and fast in less than 24 hours I was

The process was easy and fast in less than 24 hours I was able to leave the dealership with a new car. Thanks Tim

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

I take my van to TOL because of John Carbone, my service

I take my van to TOL because of John Carbone, my service advisor. John never tries to up sell any service. I trust him with my sienna , he keeps it in top shape. My van runs as good as it did the day I bought it new.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

5 Star service today from Tim and David.

5 Star service today from Tim and David. I'm a seasoned buyer but was pleasantly surprised by the capability of this team. No fluff, just a great price on a great vehicle and First class service. Financing was a breeze with excellent rate. Highly recommend...

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were so friendly and kind!

They were so friendly and kind! I really appreciated their help in finding our Corolla!

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  • Overall experience 5.0
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  • Shopped for a new car
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Toyota of Louisville made online shopping easy and

Toyota of Louisville made online shopping easy and painless. Tim Patillo is an excellent salesman and took care of all our needs. Would recommend this dealership.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Online shopping at Toyota of Louisville was super easy.

Online shopping at Toyota of Louisville was super easy. Tim Patillo is a great salesman. He responded to my text quickly and took good care of me from the beginning to the end. Super happy with my purchase. Highly recommend Toyota of Louisville and Tim Patillo.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very professional.

Very professional. I would recommend then to family and friends. All involved was very friendly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sam was top notched.

Sam was top notched. I filed for a Chapter 7 bankruptcy on 2/24/23 few days later received advertisement in the mail from Sam telling me while in Bankruptcy he could get me a newer vehicle with ZERO down. I was very leery of the ad so I put it to the side. Came back across it on March 28 so I looked at the site seen a 3 cars I like e-mailed Sam next day had a response on the cars. Put in the credit app on the 30th of March and had an approval on the 31st on a $23,000 pickup truck with Zero down. Took delivery on April 1, 2023. Sam came in on his off day to be sure everything was handled perfectly. I never had to step foot in dealership till I took delivery. Overall one of easiest car transaction ever in my life. Thank You Sam!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tim and Lindsey were great!

Tim and Lindsey were great! I was able to do most of the business before arriving at the dealership. I was in and out in about an hour. Best experience at a dealership! I am excited about my new truck and looking forward to many years driving it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.