Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 1:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Always get great service.

Always get great service. Consultant are always friendly. Great job of taking care of me when I come in for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional.

Professional. Straightforward. Efficient. Gave value for my money. Friendly staff.. that is all of the words necessary.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Had vehicle for 2 full days and absolutely NO services

Had vehicle for 2 full days and absolutely NO services were completed on it. Dirty and greasy hand prints were left on the handle and interior parts were NOT put back in place. EXTREMELY DISAPPOINTING!!!

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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Super easy process sales and finance don't try to upsell

Super easy process sales and finance don't try to upsell you on unnecessary items. Tim was extremely helpful throughout the process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tim Patillo with Toyota of Louisville was fantastic to

Tim Patillo with Toyota of Louisville was fantastic to work with! Tim quickly responded to all of my questions and was able to get me the exact car I was looking for quickly and at a fair price! In this market, getting a fair price is hard to find. I highly recommend Tim Patillo and Toyota of Louisville.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I'm always satisfied.

I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Great service I'll never go anywhere else.

Great service I'll never go anywhere else. Super friendly fast and thorough. A+++. Thanks again Toyota of Louisville!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great service I'll never go anywhere else. Super friendly fast and thorough. A+++. Thanks again Toyota of Louisville!!

Consumer response

Thank you

Best experience I have ever had with a dealership!

Best experience I have ever had with a dealership! Highly recommend Tim and his team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Working with Dennis Fante and his team was without a

Working with Dennis Fante and his team was without a doubt the best car buying experience I have ever had. A very smooth and quick transaction. I have recommended, and will continue to recommend Toyota of Louisville to my family and friends.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service department did an awesome job helping me.

The service department did an awesome job helping me. They secured my trunk and got my Avalon back on the road. Kevin Ashton is awesome!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.