Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 1:00pm to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

Want to share your experience with this dealership?

Write a review

Both Tim Patillo and Richard Swope (and Dave in finance!

Both Tim Patillo and Richard Swope (and Dave in finance!) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh air in an industry where such customer-focused philosophy seems rarer each passing day. We love the vehicle and we'll be referring all of our friends and family to Toyota of Louisville. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service!

Great customer service! Glen Harper & Lisa we’re good to work with and no pressure given!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tim and the whole team at Toyota of Louisville were

Tim and the whole team at Toyota of Louisville were fantastic staff to finish! I cannot recommend them enough. The process was so simple and straightforward!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always helpful and advise me on how to get most out of my

Always helpful and advise me on how to get most out of my camry thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

T

Very friendly dealership.

Very friendly dealership. Service performed in a timely manner on my 2023 highlander. I had side moldings added to the sides to protect vehicle. Wish I had waited an bought from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great fast honest Easy to deal with Won’t go anywhere

Great fast honest Easy to deal with Won’t go anywhere else Love it here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Enjoyed our experience with toyoto if Louisville.

Enjoyed our experience with toyoto if Louisville. Everyone was friendly, true to their word, cooperative etc. especially Tim Patillo and Bob the finance guy. Absolutely not the usual high pressure you get from some dealerships. Enjoyable experience questions answered with patience. Love the car. The drive home was great. Excited to learn about all the options. Must put on reading glasses. Lol. Will give this transaction and A+. Thank you. Hope my one I traded in finds a good home. Asap. Have enjoyed that car very much. Looking forward to a similar one with my new one. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful service .

Wonderful service . I really enjoyed working with Tim Patillo . He found the car I wanted and gave me a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The employee that waited on me after I arrived was very

The employee that waited on me after I arrived was very courteous. After the service was completed the employee explained the filter that needed to be replaced. The employee was very professional while waiting on me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and helpful but still professional.

Friendly and helpful but still professional. Didn’t pressure but was on top of all issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.