Toyota of Louisville / Scion of Louisville

(946 reviews)
Visit Toyota of Louisville / Scion of Louisville
Sales hours: 1:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 1:00pm–5:00pm Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 822-0130 (888) 822-0130
Used (888) 815-8281 (888) 815-8281
Service (866) 906-2812 (866) 906-2812

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Louisville / Scion of Louisville from DealerRater.

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Very good w getting work completed in time they

Very good w getting work completed in time they predicted. Always friendly and professional. Would recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.

I called about the Chevy Equinox to see if it was still

I called about the Chevy Equinox to see if it was still available Tim Palitto checked it was still there. Went on last Saturday November 11th test drove it and brought it. The Best thing about Toyota of Louisville they didn't try to convince me to buy something else they helped me to get what I wanted. If you're in the market to buy a car go to Toyota of Louisville and ask for Tim Palitto

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Website inventory matched physical inventory.

Website inventory matched physical inventory. Called to confirm, quick responses via phone calls and texts. Arrived at dealer, sales person was prompt, and knowledgeable about the vehicle I was interested in purchasing. No pressure to make a deal, but helpful when I decided to purchase. One of the best auto dealer experiences that I have ever had. Will return for next purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tim Patillo provided exceptional customer service and

Tim Patillo provided exceptional customer service and professionalism. This was by far the easiest vehicle purchase I’ve ever experienced. Tim worked with the team at Toyota of Louisville to make the deal I wanted a reality. I will absolutely return for future vehicle purchases and will recommend Tim and Toyota of Louisville to friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tim is a very hands on down to earth honest salesman.

Tim is a very hands on down to earth honest salesman. He does exactly what he says he’s going to do without any hidden agendas. I am a repeat customer and just when you thought the service couldn’t get any better, he out done himself the second time around. Most definitely is highly recommended to anyone I know in shops for a new vehicle.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

I would again like to say thank you to Gary Duvall for

I would again like to say thank you to Gary Duvall for being courteous, patient and professional. We are enjoying our new vehicle. He work with us and made us feel comfortable about our purchase. He answered all our questions and letting us know we can call with any other questions or concerns.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Best company to buy from!

Best company to buy from! Joe Campbell makes the car buying process easy and seamless. All of the employees from the salesman to the receptionist are very professional, friendly and do not pressure you into purchasing anything. This is the only place my family has purchased a vehicle from in the last 20 years, and Toyota of Louisville will continue to get our business in the future!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The car had been riding rough.

The car had been riding rough. They found the problem quickly and it was different than I thought. Took care of it at a reasonable price and my car is riding smoothly again. Calab was great!

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  • Overall experience 5.0
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Consumer response

Yes

The sale guy Larry Sepulvado was just Awesome.

The sale guy Larry Sepulvado was just Awesome. I was really happy how everyone at the dealer was so nice. I would recommend them anytime..

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent on all points: welcome; service, care and

Excellent on all points: welcome; service, care and concern for vehicle for it’s 5,000 miles.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.