Reviews
John Carborne, one of the Service Managers is excellent!
John Carborne, one of the Service Managers is excellent!!! I trust his knowledge of my Prius and how to maintain it to run properly!!! I never have to worry that the service department will suggest maintenance and or repairs not needed. Glen Harder, the gentleman who sold me my car continues to keep in touch to see how I am and how the Prius is running. Anytime I take the car in for an oil change he’s there to great me with a smile and god conversation. I appreciate their integrity, honesty, and wisdom about cars. If you need help or wise counsel give John and or Glen a call or drop by Toyota Of Louisville on Dixie Highway. You won’t be disappointed!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Carborne and Glen Harder are a credit to your dealship!
Amazing service!
Amazing service!! I actually live off Shelbyville rd area but continue to make the drive related to wonderful service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My mom was in the market for anew Toyota Camry and
My mom was in the market for anew Toyota Camry and happened to get matched with Tim as her salesperson. He listened to what she was looking for and determined the best model based on her needs. He was able to locate the car and have it in Louisville within the week and there were no surprises when we got there to finalize the sale. He was very patient with her while explaining the new features and getting her set up with the Toyota app and cell phone features. We also worked with Bob on the finance side who was equally as pleasant to work with. Overall so impressed with the entire experience and level of customer service we were given! I'm a Jeep driver but next time I might be swayed toward a Toyota :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Experience was very enjoyable.
Experience was very enjoyable. Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service was exceptional.
Customer service was exceptional. Our salesman was very personable and informational. He patiently answered all of our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Came to Toyota of Louisville, needing a new car - since
Came to Toyota of Louisville, needing a new car - since my baby was totaled. Tim, Dean & the whole crew were friendly and made sure my wants/needs weren't overlooked just to "stick" me in a unit to get the sale. My concerns were addressed and the automobile I was sold was better than I hoped. THESE GUYS WENT WAY ABOVE AND BEYOND!!! Anytime anyone in my family needs a vehicle, our business will be done here!!! Infinite stars in this customers mind...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Getting a new car these days isn’t always easy but
Getting a new car these days isn’t always easy but everything went smooth thanks to Tim. He was always quick to respond and make sure k had all the information I needed to feel confident with my new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim was Great 😃 He made the process so quick and easy!
Tim was Great 😃 He made the process so quick and easy! Everyone was supper nice! It was a wonderful experience and I love my new car! Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim was AMAZING!
Tim was AMAZING! Whole experience was a pleasure. I’ll be purchasing my next vehicle with Tim as well. After all he is Louisville’s own Charlie Murphy! Thanks for all your help, Tim. I appreciate you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim Padillo was so nice and patient with me!
Tim Padillo was so nice and patient with me! The financial guy was great too! Love Toyota Dealership of Louisville! I love my Bronco Big Ben Sport!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car