Cookeville Honda

(415 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Review

I was very pleased with the service from this dealer, it was the easist time I have had buying a new vehicle. I would definitly go back to this dealer ship. The dealer that I worked with was very helpful and made this process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Stephanie, It was great working with you! I m very pleased your happy. Please feel free to call or email me with any questions! Thanks again! Jason Fox

Excellent Experience at Cookeville Honda

I sent out several online quote inquiries for a new Odyssey. I quickly received a response from Jason Fox. Jason was not only timely, but professional, friendly, knowledgeable and worked hard to earn my business. I am extremely impressed with Jason and the entire dealership. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best car buying experience ever!

My experience with Cookeville Honda Preowned started with an online application and browsing the inventory online. Within a short amount of time I recieved a phone call from Mr. Jason Fox. He was very informative and was truely interested in helping me find the right car for me. When arriving at the dealership he was on hand and ready to assist me. Within no time I had my car picked out and was ready to sign my paperwork. Thanks to Mr. Fox, he had given me a list of things needed prior to me coming to the dealership therefore making the paperwork part of the process go super fast!! I cannot say enough good things about Mr. Fox, he even took the time to show me how my complicated stereo worked. I can honestly say this was the best car buying experience I have ever had, and I will definately be returning to Cookeville Honda Preowned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

I bought a used vehicle and in three weeks the check engine light came on. I called Jason Fox the salesman who sold me the car. They had it in within a day and did a diagnostic test. It turned out to be a small problem, but I wanted to trade vehicles. They gave me every penny back that I had paid for the vehicle and bent over backwards to get me in a new one...He and Mack Phann worked very hard for me...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

What a Great Experience!

Those folks were so nice! Jason, there internet manager was fast to reply, and very helpful upon arrival. Mack Phann the sales manager came out, and met with me, and answered all of my questions personally! The car was exactly as it was promised! If I ever need another used vehicle, Cookeville Honda is my dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No