Cookeville Honda

(415 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Reviews

(415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cookeville Honda from DealerRater.

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Thank You Cookeville Honda

I want to thank you for helping me when other didn't and thanks to Dan T. He is a great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jill!

Awesome Experience

I came in and had an appointment with Adam Spriggs. We sat down and I told him exactly everything I was looking for in a car. I told him the price point I needed to be at and Adam got me there. The first car he pulled up for me met every single one of my needs and desires. Let me tell you something. My family has been in the car business for 25 years. I have been around many many sales people in my life and none of them have ever been as kind and as professional and all about the customer as Adam was. He didn't just care about making the sale. He genuinely cared about what I needed and my payment. Thanks to Adam and Mack, I am now a new owner of a brand new 2016 Honda Civic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words and feedback, Adam! This is exactly how we want our clients to feel when working with us. We look forward to seeing you again. Congratulations on the new Civic!

Best car buying experince

I came in and had an appointment with Adam Spriggs. We sat down and I told him exactly everything I was looking for in a car. I told him the price point I needed to be at and Adam got me there. The first car he pulled up for me met every single one of my needs and desires. Let me tell you something. My family has been in the car business for 25 years. I have been around many many sales people in my life and none of them have ever been as kind and as professional and all about the customer as Adam was. He didn't just care about making the sale. He genuinely cared about what I needed and my payment. Thanks to Adam and Mack, I am now a new owner of a brand new 2016 Honda Civic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Honda Accord Thanks To Dan

My family has a new Honda Accord thanks to Dan. I didn't think we could buy a new car but Dan got it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my new Honda

I went to look but wasn't going to buy until Dan showed us some newer ones go see Him and you will leave happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much, Mary!

Left me hanging

I found a car in my price range on car.com and made arrangements to test drive it. Before I ever got to the dealership I got three phone calls from the internet salesman and one from his colleague or boss. Great, they are on top of things and are anxious to deal. I got there at the appointed time and was welcomed and the car was ready to drive. It wasn't the right car. We went inside and talked extensively with our salesman. He had an Impala and a Camry that he showed us. Suddenly he remembered that they just took in a trade that would be perfect for us and was priced write. We jumped into a car and drove to the other lot and sat and waited for a good long while. When he returned he said that it was already sold. All that was tolerable, what I don't understand is why he never called back with other possibilities. I never heard from anyone again. I felt I was left hanging. I ended up buying a 2013 Impala later that week from another dealership. I wouldn't recommend Cookeville Honda if you are looking for a used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi David, Thank you for sharing your feedback with us. We are disappointed to read this. Please know that this is not how we intend to work with our clients and we apologize. We will be sure to use this feedback to ensure it does not happen again.

Love Cookeville Honda

I want to thank Dan and Cookeville Honda . l love my car,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so glad you love your car!

We loved Cookeville Honda &Dan Threet

We went thinking we couldn't buy but thanks to Dan we got a car,we love you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Nancy!

Go See Dan

I would go see Dan the Man he is a great guy who loves to help and makes Cookeville Honda a Class Act.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the kind words and feedback, Judy!

Great Deal Great Salesman

I went there thinking I couldn't buy but Dan Threet treated me awesome and you should go see him. I will always deal with Dan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much, Jesse! We look forward to seeing you again.