Reviews
Dealership sucks
This is my first car purchase. Literally just bought the car 5 months ago and I’ve been having problems with it ever since. So 3 days ago i took my car in to get a diagnostic checkup. Just for the checkup ($189) and my transmission pan has a dent which they quoted me for $400. Found someone today to fix my transmission pan for less then $100. Do not, i repeat do not buy your car from this dealership. They are hard to contact, and they will take their precious time getting your car repaired. If i could do it over again i would definitely buy my car from another dealership. Once they sell you the car they don’t care about what happens anymore. Don’t make the same mistake i did.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Justinchmbrs12, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Jason Goss at 850-576-4000.
Mr. Oghenekome U. Onokpise
Very satisfied experience with technicians at all stages,
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kome Onokpise, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt, Jr. Chevrolet.
Great Service!
Very fast and great customer service. Best dealership service I have had in a long time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greg Alford, we are glad we could help! We can't wait to see you again, have a great day.
Service
very nice, staff of the dealership were very attentive, short wait time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eddie Lee Rhynes, we are so pleased you enjoyed your visit to Dale Earnhardt, Jr. Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
Tahoe
Great job. Quick and very friendly service. Would recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Angela Joyner Wallenfelsz, we are glad we could help! We do hope we can be of assistance in the future. Take care!
My new purchase
Jonathan Chery was awesome he?s a new employee, but he was very patient while we test drove several vehicles, he even took me to a mirrored window so I could see how I look in the vehicle . I decided to purchase a new vehicle and I was his first sale. Thank you Jonathan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Raymond Ward, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Brian Proctor
Excellent service and very attentive to my needs in regards to my work schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Brian Corbett Proctor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt, Jr. Chevrolet. Thank you, and have a fantastic day!
maintenance with steering/tire rods
great experience working with Mark Enoch. He always goes above and beyond with helping me identify and fix vehicle problems/maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shane Smith, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt, Jr. Chevrolet
Disappointed
We bought a 2018 Malibu and at 6000 miles is when it started loseing power at the most terrible times when you pull out into traffic. My wife doesn't feel safe in her brand new car. Dale Earnhardt Jr Chevrolet has had the car 4 times to try and fix it even sent us to another State to have it looked at still nothing both dealers say that's normal for the Malibu. Didn't drive like that the first 6000 miles so now what??????? We feel that no one cares about us and our issues with this vehicle. Can anyone help us??????
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. At your convenience please reach out to Jeremy Sangster at 850-576-4000. We look forward to hearing from you soon.
Buying 2 cars with Chevy
Went in to have my previous car serviced that day, received a call from the dealership and then from there traded in 2 older models for brand new vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisamarie Vanmeter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt, Jr. Chevrolet.