Reviews
Mark was excellent.
Mark was excellent. extremely nice person. I would highly recommend him to anyone for a advisor at Dale. Thanks Mark good job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!
Bought a car here and three weeks the transmission went
Bought a car here and three weeks the transmission went out. Been there almost three weeks and still not done. Will not give me a loaner car and I payed well over a thousand dollars for a rental New service person there named Forress is really rude and tries to talk over you while you talk. Theyll try to do anything for you when your buying the car but nothing when it needs fixed after three weeks of buying it. Worth experience ever Will never deal with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Dennis Scott personally came and got my truck to get my
Dennis Scott personally came and got my truck to get my oil change and he is the service manager! Such great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
F. Goose, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Dale Earnhardt Jr. Chevrolet
New truck!
Terry Kelly's helpfulness & phenomenal customer service is the main reason why we decided to move forward with a special order and purchase of a new truck. He spent a lot of time with my wife and I prior to purchase, during the truck's manufacturing period, and upon delivery. Andrew was great too! We'll be back to purchase another vehicle in the future, with thanks to staff that help, care, and assist us like Terry did! Thank You Dale Earnhardt Jr. Chevrolet! Glenn
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glenn, thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Chevrolet. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet
Tennessee st service
Had an appt for 10:30 Thursday morning.They didn't get to mmy car Thursday. At 3:30pm Friday was told the only electrition called in. They would START on my car Mon morning. Thanks
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Dale Earnhardt Chevrolet
Nick Sassone was a great salesman, he helped me purchase my Chevy Cruze. Would definitely recommend to anyone looking to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austin, we're happy you found our staff to be so supportive during your experience here at Dale Earnhardt Jr. Chevrolet. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Dale Jr. Chevy
Nick Sassone was kind and informative, with the help of his manager Johnathan, they made car buying simple.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dianne, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Nice, Knowledgeable Staff
I had the pleasure of meeting with Nick Sassone about the Bolt because my son is very interested in buying one. He lives in Chapel Hill, NC and I made it plain to Nick that he would probably purchase the car from another Hendricks Motors dealership. Nick couldn't have been nicer and more accommodating. He took his time and answered all of my questions. The sales manager, Barbie Jordan, even came over to answer questions. It says a lot about a business when they treat folks with respect and they're just plain nice. Nick also had some great things to say about the dealership as he walked me to my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Susan, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Great salesman
Steven Smith is an excellent salesman. He was very patient and helpful. He helped make the purchase of my son's first car a wonderful stress free experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gia, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Dale Jr. Chevy
Nick Sassone at Chevy helped me find the perfect truck for my husband, and I will always be grateful for that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Delores, thank you for your kind review; we are happy to pass along your comments to the team here at Dale Earnhardt Jr. Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.