Dale Earnhardt Jr. Chevrolet

(698 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (877) 459-3816 (877) 459-3816
Used (877) 460-0196 (877) 460-0196
Service (877) 460-3440 (877) 460-3440

Reviews

(698 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dale Earnhardt Jr. Chevrolet from DealerRater.

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Great customer service

I highly recommend this dealership, after having the pleasure of speaking with Kwaanza Carver and his great knowledge of the job and vehicles I plan to definitely come back to make my first new vehicle purchase ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Kemi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I have been buying vehicles and using this Chevrolet

I have been buying vehicles and using this Chevrolet dealership for service for more than 25 years on my Corvettes, trucks and suburbans. Barbie Jordan has personally provided great advice and assistance throughout the years. She is very passionate about sales and especially the Corvette. She thoroughly understands the Corvette customer and makes every effort to get you exactly what you want! Looking forward to the delivery of my 2023 Corvette thanks to Barbie. Shane in service has been extremely helpful throughout the years. I can always count on him to be sure my service was professionally and thoroughly completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Corvettester, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Chevrolet. If there's anything further we can do for you, we are happy to help!

This is a great place to shop.

This is a great place to shop. Super clean rest rooms. The waiting area is very clean, very cool. I love the new 30 minute oil change They do such a professional job. The people are pleasant, professional and honest. What everyone wants in a automotive dealership I just love DEJ Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Wdaveclay, thank you for taking the time to leave a review for us at Dale Earnhardt Jr. Chevrolet. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet

Professionalism

Barbie Jordan is my to-Go person when buying a car or truck. Professionalism and dedication is her goal. She is a go getter and always helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nilsa, we are so pleased you enjoyed your visit to Dale Earnhardt Jr. Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Best Salesman ever!!!

When I was looking around at different cars at this Chevy Dealership , one of the most helpful and kindhearted Salesman Kwanzaa Carver helped me with all the questions and concerns I had. He is the best!! Continue with the Great Work Ethics. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Carla, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Amabilidad

El personal que nos recibió y brindo atención de la manera mas amable y personaliza, en especial el vendedor, Jose Aguilar. Excelente Atención de parte de la agencia!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mildret, muchas gracias por este comentario tan positivo! Lo agradecemos muchisimo! Que tenga un buen dia

Great purchasing experience and fantastic people .

I have bought several vehicles from this dealership and Barbie Jordan . They have always treated me very professionally and worked very to provide me with my requests . The information was always accurate and honest . They went out of their way to provide me with a pleasant experience from sales all the way to closing the deal and paper work . I have worked with Barbie Jorden for a very long time . She is always very cordial , professional and very pleasant to work . I recommend this dealership and it’s staff to anybody that wants to buy a vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Chevrolet

Un Excelente trato

Excelente el trato por parte de los vendedores de la agencia, muy amables y educadas, la atención muy cordial de parte de ellos. Un buen personal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mildret, muchas gracias por este comentario tan positivo! Lo agradecemos muchisimo! Que tenga un buen dia

Gran vendedor

Gran experiencia de compra en la agencia, tratos amables, confiables y personalizados desde que llegamos a pedir la información,. Gracias al amable vendedor José Aguilar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mil, muchas gracias por este comentario tan positivo! Lo agradecemos muchisimo! Que tenga un buen dia

Phenomenal customer service and family friendly

Phenomenal customer service and family friendly atmosphere! Management makes the process easy and efficient for the customer! We worked with Jose and Barbie and both were great assets to assisting us in making the best decision for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jacobmdaus, reviews like this give us motivation and help us ensure we provide high-quality customer care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Dale Earnhardt Jr. Chevrolet