Reviews
Write a reviewRepair
Went for service and repair for an issue my car was having. I was still under warranty and they were able to do everything painless for me. Melvin Hayes is excellent. Definitely recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Karen was very professional and courteous. She also knowledgeable and service was promptly done. She reported every thing that was done and when to return for next service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dr Sylvia
Maher Husein is the best sale person! His excellent service brings me back year after year to Rick Case Honda to lease my Honda. He treats everyone with respect and dignity. He goes above and beyond to make his customers happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
my new crv
this is my 5th car I buying... I was happy with the help from the sales department... thanks.... Thanks for everything... thanks again Thanks, muchas gracias por toda la ayuda que me prestaron...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service from Melvin Hayes
I had a wonderful experience in getting my car serviced. Melvin assisted me as soon as I entered the service area and made sure that my car was taken care of. He was professional, knowledgeable and very personable. He really took the time to explain. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Experience
I am extremely pleased with my experience in getting a service repair. My vehicle was finished when promised and Melvin Haynes, the Assistant Sales Manager, was very professional and eager to make sure that I was pleased with my service. I would definitely recommend Rick Case to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tire swap
Service was exceptional and I was very content when I left out of the dealership. I would highly recommend this dealership to a family or friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We buy all our cars at Rick Case Honda
Love my car! The process was painless and the staff was courteous and personable. I reccomend Rick Case Honda to all my friends and family! Jaime Walters
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceeded my expectations!
When my check engine light came on unexpectedly, I contacted my original dealer, who told me they could not see me today. I then contacted Rick Case Honda Service, and was able to bring my car in for service within half an hour. Thanks to the efforts of Mr. Jorge Ron-Suarez and his team, repair was made the same day, averting a potential very bad engine situation. My car is now running as if it were brand new! I cannot recommend this dealership and Mr. Ron-Suarez any higher. Five stars all the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership
Once again, the service department took excellent care of me the other day when I brought my car in and I didn’t have to wait long at all. I always have a good experience at this dealership whether I am buying a car or having service performed on my vehicle. The staff are always friendly and professional. I definitely would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase