Interstate Ford

(1,808 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 495-6108 (866) 495-6108
Used (866) 495-8614 (866) 495-8614
Service (866) 504-5960 (866) 504-5960

Reviews

(1,808 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Interstate Ford from DealerRater.

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I have bin looking for that 1 ton for over a year now....

I have bin looking for that 1 ton for over a year now. Then when I got to Interstate Ford and talked to Mike Held told him what I was looking for he sent Lauren Mazzella to show me the trucks they had.Looking at the trucks with Lauren was a lot fun.That's the way it should be.Lauren showed me all the trucks on the lot.I picked out some trucks and then Lauren got the keys and I test drove them.After that was done I picked out 2 that I wanted.Then I talked to Mike again and we made a deal. Not to many dealers are like this one.When I left the dealership I felt good to know that I got the best deal in town.I know this because I was looking for a year..It was a pleasure working with everyone at Interstate Ford.I know that if I send anyone to Interstate Ford that they will be in good hands and get a good deal no mater what they buy. Thank You Everyone At Interstate Ford Guenther L.Einsle (Gunner)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I found a cheap commuter car the mazda 2. I only paid...

I found a cheap commuter car the mazda 2. I only paid 250 over book. With 39000 miles. They are very low pressure sales but push the extended warranty, gap, etc at closing. Mentioning a $500 fob replacement for a new ford while I am buying a two year old mazda is pretty rich. Then to top it all off I only get one key. Maybe they should have taken out the extended warranty on the car when they got it...I would buy again because a good deal is a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lauren was so wonderful to work with! She was very...

Lauren was so wonderful to work with! She was very friendly, informative, and caring. Lauren went above and beyond to make sure we found the car we wanted. She was also available throughout the entire purchasing process. This was the most pleasant car buying experience we have ever had. We highly recommend her! She will treat you right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I first worked with Dennis Blair three...

My husband and I first worked with Dennis Blair three years ago when we got our first SUV. Now three years later, we went back to Interstate Ford, especially so we could work with Dennis. Once again, Dennis came through and made our new purchase hassle free. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I spotted the original advertisement in January, called...

I spotted the original advertisement in January, called the dealership and talked with Ray Farrell. He encouraged i drive out that afternoon for a review and test drive. We met up and went over the car. Ray explained the technical aspects of all the options and capabilities of the car which was very helpful as we have an old car with basic controls. We were trying to sell a car before getting a new one, so we did not purchase then. This week now a month later, Ray sent a follow up note of a price change and seeing if we were interested. We visited and drove the car and agreed on the price. Ray again took the time to carefully explain all of the electronic settings and options and even set several up for us. Very cool, Steve in finance explained some options and the warrantee. Overall smooth and comfortable purchase. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We knew exactly what we wanted in a vehicle, and had not...

We knew exactly what we wanted in a vehicle, and had not been able to find it. We found exactly what we wanted online, but it was at a dealer 200 miles away. After talking to Quienten at Interstate Ford about it, he worked out a plan to bring the vehicle in, and at the listed price. We did all of the coordination and application via the phone and e-mail, and found Quienten to be straight-forward and responsive. It was the smoothest car-buying process we've ever experienced. When we need another vehicle, we will definitely call Q at Interstate Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

My husband and I had dealt with Ray Farrell before when...

My husband and I had dealt with Ray Farrell before when we purchased a used Kia previously, so when we decided to get another car, we immediately thought of Ray. He is a wonderful salesperson! He's not pushy and he does everything he can to make things work out for you. Unfortunately, this time around, we weren't able to find a car we liked (not Ray's fault at all) but in the future, we will definately go back to him! Great guy and a HUGE asset to the dealership!! Thanks, Ray for all your hard work and dedication to give the best customer experience possible! This guy deserves a raise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dennis was very plesent to work with! Very friendly and...

Dennis was very plesent to work with! Very friendly and didnt try to sway our opinion or talk us into another vehicle. We came to look at one vehicle and that is the one we looked at and walked away with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying a car is never an easy task, but Daniel was very...

Buying a car is never an easy task, but Daniel was very friendly and great to work with. We left feeling good about our purchase and the price we paid for the used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Calm and efficient,Q handled all aspects of our trade and...

Calm and efficient,Q handled all aspects of our trade and purchase with class. He was straightforward and direct. Delivered what he promised! Love our escape.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.