Reviews
This was the single best experience I have ever had...
This was the single best experience I have ever had buying a vehicle, from the first phone call to driving my truck off the lot! I found my truck on the internet, called on it and was impressed with every employee I dealt with. Ray Farrel was my sales person. I explained to him that I had a budget to work with, my situation (recently in an accident and needed a vehicle that suited my family and work needs), my time frame and what my absolute top dollar was. Ray worked out a deal within 20 minutes of hanging up the phone to get the vehicle price to my range, called me back and we scheduled a test drive the following day. Upon arrival, Ray had warmed up the truck and had it ready to go. Test drive went well and I made my final decision to purchase and told him that I could pick it up three days from then, due to bank paperwork for a loan. The Interstate Ford team found a way to immediately work with my bank and that night. Additionally, they took care of the return of my rental vehicle. I was in and out of this dealership within an hour and a half with my new truck. I strongly recommend this dealership to everyone buying a vehicle! The professionalism, courtesy, and lack of a need to haggle here made my experience more than pleasant. This is how a dealership should be doing business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This deal went so smooth and Q is a excellent...
This deal went so smooth and Q is a excellent salesperson. Buying a car can be a real pain sometimes, but working with Q made it very easy! Will recommend Q to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Q is the only car salesman we know. Which is actually a...
Q is the only car salesman we know. Which is actually a great compliment! That's because we never go to other dealerships when we need to purchase a car. Bought our last 5 cars from him - new and used. Always a pleasure. Thanks Q!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On a winter day, I ended up with a flat tire due to a...
On a winter day, I ended up with a flat tire due to a nail. As a home health nurse, I had a full day of visiting clients but due to the flat tire it was possible that I would not be able to visit everyone I needed to. The service department not only looked at the tire, they attempted to fill it with air before they saw the nail, and then they were kind enough to put on my spare since they could not repair the hole in my tire - AND they did this free of charge. I don't know what I would have done without their help. Thank you for such wonderful customer service! Tiffany Nurse Next Door
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Daniel was extremely friendly and helpful. This was the...
Daniel was extremely friendly and helpful. This was the most painless experience buying a car that we've ever experienced. We would definitely recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was exceptional. Fast, each step thoroughly...
Service was exceptional. Fast, each step thoroughly explained. Adrien Medina, I felt like the priority of his day. Towed, repaired and back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve has always treated us with respect and honesty. We...
Steve has always treated us with respect and honesty. We have gone to him several times over the years at this dealership and another he worked for. We recommend him frequently and will be happy to see him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our son got his first car loan with Steve Thompson's...
Our son got his first car loan with Steve Thompson's help. Steve is great and has always gone above and beyond to assist us in the past so when it was time for our son to get a "new" car, naturally we went to Steve. I know my son was surprised at how easy Steve made the process but for my husband and me, it was just "business as usual" with Steve. He is always willing to answer questions and check things out before we sign anything and knows cars so we trust him with his information. We will continue to see Steve in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is our 10th car we purchased at Interstate Ford....
This is our 10th car we purchased at Interstate Ford. Everyone there is so easy to work with. Takes out all the anxiety if buying a car. They are the best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After deciding on the car I wanted, Interstate Ford of...
After deciding on the car I wanted, Interstate Ford of Dacono had a car that would fit my needs. The price was okay, but the car was in great condition. Q was VERY easy to work with, and he made me feel comfortable while working the deal. Afterwards, he remained very friendly and followed up with me. I would recommend Q and Interstate Ford to anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car