Greenway Kia West

(3,827 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(3,827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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As always the atmosphere and quality of service is a 10,

As always the atmosphere and quality of service is a 10, Elizabeth is a plus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy that Elizabeth and our Greenway Kia West team delivered an excellent experience. Thank you, Tina!

I would like to commend the entire team for the excellent

I would like to commend the entire team for the excellent service during my car’s maintenance. I was very well attended to with professionalism and kindness. The service was completed on time and with full transparency, making me feel confident about the procedures carried out. I truly appreciate the attention and commitment from everyone. I will definitely continue to trust my vehicle with you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Emanuelly, thank you for your kind words! We're delighted to hear that our Greenway Kia West team provided professional and transparent service during your car's maintenance. We look forward to continuing to take care of your vehicle in the future!

I would like to commend the entire team for the excellent

I would like to commend the entire team for the excellent service during my car’s maintenance. I was very well attended to with professionalism and kindness. The service was completed on time and with full transparency, making me feel confident about the procedures carried out. I truly appreciate the attention and commitment from everyone. I will definitely continue to trust my vehicle with you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Emanuelly, thank you for your kind words! We're delighted to hear that our Greenway Kia West team provided excellent service and transparency during your car's maintenance. We look forward to continuing to take care of your vehicle in the future!

Thanks to Manny and management for the team work and

Thanks to Manny and management for the team work and efforts to get us approved. We appreciate the services given by the dealership. I very happy driving my smaller new car. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dorothy, we're delighted to hear that Manny and the team at Greenway Kia West made your experience a positive one. Enjoy driving your new car!

Greatest car buying experience, EVER!

Greatest car buying experience, EVER! If you're questioning where to buy a car, look no further!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Have a great day!

Dealer response

Thanks for choosing Greenway Kia West and leaving us a five-star review! We are so glad you enjoyed your experience. Congrats on your new ride!

Amine Dkhissi was amazing.

Amine Dkhissi was amazing. Got us a good deal n he wasn’t pushy. Very patient with us n very knowledgeable about the car. I would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aileen, we're delighted to hear that Amine provided such a great experience at Greenway Kia West. Thank you for recommending us!

Very good service and very nice workers, they do the work

Very good service and very nice workers, they do the work quickly and very well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Yunia, your kind review warms our hearts! Thank you from the Greenway Kia West Team.

Greenway Kia West is one of the most disappointing

Greenway Kia West is one of the most disappointing dealerships I’ve encountered, particularly their service department. While a few service advisors provide exceptional service, Elizabeth and Mark, the service manager, fall far short of customer-oriented professionalism. Mark comes across as hostile, and despite being there for two years, Elizabeth still lacks the expertise expected, leaving customers feeling taken advantage of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

Tony was a pleasure to work with.

Tony was a pleasure to work with. He explained everything thoroughly and was very helpful! Service was quick and vehicle was ready on time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Tony provided such helpful service at Greenway Kia West. Enjoy your new ride!

Pickup and drop off service were excellent.

Pickup and drop off service were excellent. People are friendly and courteous. Service advisor was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you had an excellent experience with our pickup and drop-off service at Greenway Kia West! Our team is committed to providing friendly and helpful assistance, so it's great to know we hit the mark. Thank you for your feedback!