Greenway Kia West

(3,827 reviews)
Visit Greenway Kia West
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–9:00pm 7:30am–9:00pm
Wednesday 9:00am–9:00pm 7:30am–9:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–9:00pm 7:30am–9:00pm
Saturday 9:00am–9:00pm 8:00am–3:00pm
Sunday 11:00am–6:00pm Closed
2014 state dealer award
View 2 awards
2014 state dealer award
2015 consumer dealer award
New (877) 240-4066 (877) 240-4066
Used (888) 547-4797 (888) 547-4797
Service (888) 774-1079 (888) 774-1079

Reviews

(3,827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Kia West from DealerRater.

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I was well pleased with the service that was done on my

I was well pleased with the service that was done on my vehicle on Friday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

There is nothing better than a great review. Thanks for giving Greenway Kia West your business!

The place is nice and clean and the customer service is

The place is nice and clean and the customer service is great.nice vehicles.five star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Greenway Kia West, Rosa!

It's the worst place other then he'll.

It's the worst place other then he'll. The workers are not to blame, but seriously I hate, like truly hate going to Kia West Service center....its grey, it's dark, it's like your on prison. I fell bad for the workers because they are really nice...but the people on the office will straight out lie to your face...as soon as you sign on the dotted lines.... you basically sold your sold to the devil....AKA...your car. This place sucks like no other !

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly if you would like to discuss anything further. Thank you.

Great service it was very fast and friendly also they

Great service it was very fast and friendly also they washed my car free of charge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you! Thank you from all of us at Greenway Kia West.

Location provides Excellent customer service.

Location provides Excellent customer service. Team stays in touch with updates as needed. Great place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at Greenway Kia West provided excellent customer service and kept you updated. We appreciate your support!

This place exceeded my expectations.

This place exceeded my expectations. I was constantly reassured I would walk out a car regardless of my credit history. My car was chosen by Jeremy Gresham and it couldn't have been more perfect. I would definitely do business again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jeremy and the team at Greenway Kia West exceeded your expectations! It's fantastic to know you found the perfect car, and we look forward to assisting you again in the future. Thank you for choosing us!

Great service as always with good communication and

Great service as always with good communication and professionalism. I appreciate yall. Thanks and keep up the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Greg, thank you for the kind words! We're delighted to hear that our team at Greenway Kia West consistently provides great service and communication. We appreciate your support and look forward to serving you again in the future!

Thankful for the service team here.

Thankful for the service team here. Special shout out to Tony and Elizabeth for being more than accommodating and communicative with updates. I am also thankful for the complimentary shuttle service so that I am not waiting impatiently in the lobby during service time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marc, we're delighted to hear that Tony and Elizabeth provided you with excellent service at Greenway Kia West. It's great to know the complimentary shuttle made your visit even more convenient. Thanks for sharing your experience!

Good ppl and service did the job good and checked

Good ppl and service did the job good and checked everything I needed checked thumbs up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Dubby, your kind review warms our hearts! Thank you from the Greenway Kia West Team.

Excelente servicio al cliente de parte del Sr Gabriel,

Excelente servicio al cliente de parte del Sr Gabriel, Frank y el otro señor que no recuerdo el nombre

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Yali, gracias por compartir su experiencia con el equipo de Greenway Kia West. Nos alegra saber que Gabriel y Frank le brindaron un excelente servicio al cliente. Esperamos verle pronto!