Reviews
I love Love
I called Love Chevrolet to see if they could handle locating a particular model with my unique list of vehicle options. James Lombardo worked diligently to find that needle-in-a-haystack. He sent vehicle photographs and detailed answers to all of my questions in my prefered communication method. In less than 10 days from my first contact with James, he had found ?my? vehicle, Love Chevrolet went the distance to retrieve it, all of the details were completed and I was driving off in it. I could not have asked for a smoother, more efficient, enjoyable, no hassle, low stress, matter-of-fact car buying experience. James kept me in the loop and the communication lines open even after the sale was complete. James and Cliff are relatable and treated me like anything but a sale. Love Chevrolet really outdid themselves, plus their facility and massage chairs rock! I highly recommend James and Cliff! I love Love.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Ghost for the kind words. It's always great to hear hard work paying off. The Love Chevrolet Family is by far the best part of Love Chevrolet. Thank you for your feed back and together we'll move forward.
Good shopping experience
We called ahead to check on the availability of a Chevy Equinox they had advertised before driving to Columbia from Charleston. We spoke to Shawn Painter, sales rep. When we arrived, we test drove the vehicle. It was not quite as well-equipped as we wanted so we did not purchase that particular car but we were pleased with the overall shopping experience. Shawn was professional and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Bunky for the kind words. We appreciate the opportunity to earn your business. If there is anything we can do for you in the future, please don't hesitate to call. Thanks again.
A Most Happy Customer
I had the easiest, most pleasant car buying experience of my life at Love Chevrolet. David, my contact from the beginning of the experience, was very accommodating. I live in Savannah, GA and had reservations about buying a used Tahoe site-unseen. I was pretty sure I wanted the car and was afraid someone would buy it before I could get to Columbia. David arranged to meet me halfway one afternoon after work to test drive it. I gave him a deposit that day and drove to Columbia the following Saturday. Everything was ready and I drove off the lot an hour later a very happy customer. My next car purchase will definitely start and end at Love Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your experience. I'm so glad you are loving your Tahoe and it was a pleasure getting to know you. Take care and be well! -David M.
Great facilities and awesome Customer Service!
I had a very pleasant used car buying experience at Love Chevrolet. The salesman "Gary A" was very friendly and knowledgeable about the vehicle. I received a fair amount on my trade in and the sales manager even reduced the price of the car I was purchasing. Very nice facilities and the staff were all true professionals at Love Chevrolet! Highly recommend!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Chris, We have a wonderful staff and Love Chevrolet take pride in building these individuals both professionally and personally. Thank you for your feedback. Love Customer Care
Everyone is so nice
I actually thought I was asking a salesman a question and really he was the general manager. Mr. Hoover knew a lot of the product and you don't see that in every dealership. He was so nice and didn't act like he didn't have time for me
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dear Impressed, Love Chevrolet has always felt and will continue to feel that our people define our greatness. Love Customer Care
Very clean
The building itself was very clean. Happy with that
- Customer service 3.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greetings Big Boy, We're happy that we made you feel comfortable while you were here. Thank you for your feedback and helping us get better. Love Customer Care
Great feelings
The little things go a long way. If a dealership pays for Starbucks and cookies just to make their customers feel better. Feels good
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greetings Alum, Please feel free to come by anytime for another cup of coffee on Love Chevrolet. Love Customer Care
Love for love
This dealership is a pioneer in customer service. Everyone says hey and the cookies are amazing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to post your review. We hope to continue to serve you in the future and stop in anytime for some fresh cookies!
Good people
I actually live in Lexington ,but I love the people at love Chevy they are great with people in general. I see them talking to everyone with care
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Mr. Payne, Our people define our greatness. Thank you for helping us get better. Love Customer Care
Impala Loyal
I have owned 5 impalas, and every single one I have bought from Love Chevy. This is a top notch dealer and has earned my loyalty and business for years. Thanks guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your experience. We greatly appreciate your loyalty!