Reviews
I brought my car in 2x and paid for diagnostic tes
I bought my car in three for diagnostic test. Was told that repairs was done and charged for them. Come to find out service was not completed. Spark plugs was not changed. Went in to talk to manger was told He's in a meeting. I left my name and number but haven't heard back.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (803) 400-8723 to discuss your concerns, as your satisfaction is of utmost importance to us.
Repair
Was received in a friendly manner and kept up to date with the repairs the car was being serviced for. Repairs was covered under warranty and completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We look forward to earning your business in the future
khricard@aol.com
VERY PROMPT , COURTEOUS , AND PROFESSIONAL . I HAVE ENJOYED THE SERVICE I RECEIVED FROM THIS DEALERSHIP . THE STAFF EXTEND A FRIENDLY WELCOME .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Kent for kind words. We look forward to earning your business again in the future
sold my car
I sold my SUV to love it was fast easy and painless, great folks to deal with I was at the dealership maybe 45min and was done and on my way home. I have bought 6 cars for love over the years but this is the first time to sale one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Owner
We had a very nice salesman he did a wonderful job with our purchase. Thanks,Matt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback Rickey I'll pass the kind words over to Matt. Please give us a call if you need anything in the future
Aiken, SC
Love Chevy worked with me via phone and email to make sure I was getting the truck I wanted at the best price possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Review
I was very happy with the whole experience from selecting the car to driving away in my new car. The salesman and other employees who helped me through the process were capable and efficient and clearly explained the sales agreement.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive purchasing experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excessive waiting after car was serviced
I went to have some maintenance work done to my car. After sitting for about 40 minutes in one area, I moved to another area and realized I could see my car from there. I saw a worker walking from my car. I watched my car sit idle for 30 minutes thinking it was other cars ahead of me and that I just needed to be patient. No work was done within that 30 minutes. Then a worker came and drove away in my car. 10 minutes later I went to the front of the dealership and found my car there. I then waited another 20minutes ,while paperwork was being done( I assume), before a worker came with my paperwork to the cashiers counter. Im not sure if my work was done to my car the first 40min I couldn't see my car or if I just had an hour of my life taken away from me for no reason but I am sure of how upset I am for having to be there so long. I am very dissatisfied about the service I received. My car no longer makes the noise it was making but an additional hour wait after a service is completed is absolutely unnecessary and disrespectful.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback Kels. I'm escalating your concern to the service manager. I can assure you that we will get better at servicing our customers using your feedback on the wait time
Great jib
Great service and will Be back in a few months to have my car done again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Christopher we look forward to seeing you then
Oil Change Serice
filthy waiting room, bathroom poor service lackadaisical attitude toward work and customers.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your comments. We do strive to provide our valued customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us soon to discuss your concerns as your satisfaction is an importance to us. Customer Care Manager, Josh Putnal at 803-407-4845