Audi Pasadena

(1,456 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (626) 385-1284 (626) 385-1284
Used (626) 385-1296 (626) 385-1296
Service (626) 385-1304 (626) 385-1304

Reviews

(1,456 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Pasadena from DealerRater.

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Had a pleasant experience with Preston.

Had a pleasant experience with Preston. Will definitely recommend him to all friends and family.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Snail, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. Please don't hesitate to reach out if there's anything additional we can do for you.

I don’t usually have a good service experience with

I don’t usually have a good service experience with dealerships, however, Preston was extremely easy to work with. He was not too pushy and was able to answer all the questions I had. Really enjoyed going to Audi in Pasadena

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi John, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Taylor was great, helpful and professional We sure

Taylor was great, helpful and professional We sure recommend Rasnak Audi, great price, great customer service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Car buying experience

Our sales person was Taylor Baffert. He was amazing. He explained all the car features and was very patient with us. We had a great experience buying our car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mario, thank you for taking the time to leave a review for us at Audi Pasadena. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Great dealership

I went to Rusnak having serviced my car there for 6 years and really liked the service. My salesperson Sebastian was great. Not high pressure and answered all my questions honestly and fairly. He was very knowledgeable and I felt comfortable with my decision to buy a new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Victoria, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. Please let us know if there is anything else we can do for you; we are more than happy to help!

Q7 purchase experience

Working with Bonnie to get the Q7, great services, highly recommended! Friendly staff, make it purchase very easy. Love my new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We are always more than happy to assist you if anything else comes up. Take care!

Review my new Audi RS5

Have a very good buying experience with my new Audi RS5 with salesman Tristan Ortiz at Rusnak Audi.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Danny, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We are always more than happy to assist you if anything else comes up. Take care!

Wonderful experience!

Wonderful experience! Christian Small was outstanding! We would recommend Christian and Rusnak Audi of Pasadena anytime!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. Thanks for the recommendation, and have an amazing day!

Taylor Baffert is the best salesperson.

Taylor Baffert is the best salesperson. It was the best experience I’ve ever had buying a car

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! We are always more than happy to assist you if anything else comes up. Take care!

Car dealerships usually intimidate me but I felt very

Car dealerships usually intimidate me but I felt very comfortable here. Samuel and Preston help make that happen. I felt heard by them and was not afraid to ask any questions. Highly recommend Audi Pasadena for anyone looking for a new car. Hopefully, you get the chance to talk to Preston and Samuel while doing so!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Heather, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!