Modern Nissan of Winston Salem

(2,356 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (833) 867-0200 (833) 867-0200
Used (877) 586-2661 (877) 586-2661
Service (866) 404-0863 (866) 404-0863

Reviews

(2,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Winston Salem from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome experience!

Very easy and smooth process from setting the appointment, coming to the dealership and having all of my issues addressed. Ralph Lusk does a fantastic job. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your feedback with us, Karl! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Nissan of Winston Salem Team

great service

The tech explaining everything to me in terms that I understand and did not push me for services I appreciated it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your excellent input, Cheryl! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Modern Nissan of Winston Salem Team

Clean place and nice environment.

The sales people are car guys and they related to my buying experience. I felt the sales team were helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving us this great review, Edward! We are very happy to hear that our sales team could be so helpful and courteous during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Nissan of Winston Salem Team

Miguel was exceptionally nice.

Miguel was exceptionally nice. A true professional. Highly recommend him for customer loyalty award. All of the staff that I came into contact with were very helpful and made my experience very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Modern Nissan of Winston Salem Team

Great experience, clean sales area, and Friendly

Miguel was exceptionally nice. A true professional. Highly recommend him for customer loyalty award. The whole sales staff was very polite and courteous. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Eugene, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Modern Nissan of Winston-Salem. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Modern Nissan of Winston Salem Team

Great experience

Ralph was friendly, helpful and answered all my questions. Told me about warranties and service I would be receiving and how many services I had left on my present maintenance agreement

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Penny, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Modern Nissan of Winston Salem Team

Carolyn

Took us right on time and out pretty fast. We made the appt the same day because we had been out of town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for giving us the opportunity to earn your business, Carolyn. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Modern Nissan of Winston Salem Team

Great service

Everyone was very detailed as to what they would be doing and explained things to me. They made sure to even check on my recalls while I was there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Leigh, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Winston-Salem team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Nissan of Winston Salem Team

Great service, Better people

Sales men that felt understanding and didn't feel like they just wanted to screw me over. Very okay with most of what I asked. Not pushy as well during the experience. The in person experience was overall good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you for letting others know about your experience, Samuel! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Modern Nissan of Winston Salem Team

3 month service

Everything was good. Everything was good. Everything was good. Everything was good. Everything was good. Everything was good. Everything was good. Everything was good. Everything was good. Everything was good. Everything was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the amazing five-star rating, Timothy! I’m glad everything went well during your recent experience with us and please don’t hesitate to reach out should you have any questions or concerns. Until next time, take care! Sincerely, The Modern Nissan of Winston Salem Team