Modern Nissan of Winston Salem

(2,356 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (833) 867-0200 (833) 867-0200
Used (877) 586-2661 (877) 586-2661
Service (866) 404-0863 (866) 404-0863

Reviews

(2,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Winston Salem from DealerRater.

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Great service friendly atmosphere

The service and welcoming feeling from start to finish from the time you enter till it is done friendly and warm

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Chad, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern Nissan of Winston-Salem. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Modern Nissan of Winston Salem Team

Great service

Very friendly and fast. Answered all the questions I had. Did their work fast and efficiently. As soon as everything was done, someone called and left a voicemail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Modern Nissan of Winston Salem Team

Great service, fast friendly hepful

Fast friendly service department helpful will go back there. Explain everything in detail Nice waiting area, very comfortable survery words requirement TOO long! :-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words, William. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Modern Nissan of Winston Salem Team

Excellent Service!!

Working with Frank, very helpful and attention to detail. Also really appreciated how fast the service was completed. Much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Modern Nissan of Winston Salem Team

Great Customer Service

The Prompt service when first I arrived was amazing. I was greeted and taking care of immediately. The inside facility was very clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Helena, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern Nissan of Winston-Salem. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Modern Nissan of Winston Salem Team

Good service

The service advisor Ralph L. was very good, communicated well, and the service was done well in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Modern Nissan of Winston Salem Team

Excellent service

I was assisted by a friendly helpful service manager. He communicated well and consulted with me throughout the process. The waiting area was comfortable and the service was quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this great review, Virginia. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, The Modern Nissan of Winston Salem Team

Great services and a very tidy area.

I was treated as if I was very important and my comfort was essential! I was very impressed with the employees I encountered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your input, Sherry. We're glad to hear that you are consistently impressed with the service we offer here at Modern Nissan of Winston-Salem. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Modern Nissan of Winston Salem Team

Best place period

Absolutely every single thing! Everyone is so pleasant and I couldn't imagine my experience being anywhere near as great as it has been here at any other establishment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words, Cassandra. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Modern Nissan of Winston-Salem, we value our customers and we look forward to seeing you down the road. Sincerely, The Modern Nissan of Winston Salem Team

Great service

Very friendly service a knowledgeable let you know what is needed discuss it with you .keep track of all services done to my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Donell, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Modern Nissan of Winston Salem Team