Reviews
Great Service
Fast and friendly service. I was expecting it to take longer but I was very pleased that it took no longer than an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Modern Nissan of Winston Salem Team
fast service
Quickly out of there. The sitting room need to replenish there coffee, water, cups and condiments. That part was unacceptable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving this review, Lucretia. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us if you would like to further discuss your visit. Sincerely, The Modern Nissan of Winston Salem Team
Great Service
The service department got me in and out quickly, personnel were courteous and professional. In addition to an oil change, they rotated my tires which exceeded my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dale, thank you for this amazing review of your experience with our team here at Modern Nissan of Winston-Salem! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, The Modern Nissan of Winston Salem Team
Friendly service
Everyone was friendly and supportive. They made me feel very comfortable. They explained everything to me very thoroughly to make sure that I understood each step.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this amazing feedback, Samara! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Modern Nissan of Winston Salem Team
Great service
Knowledgeable service person who was very helpful with a few problems and got me in and out quickly. Efficient effective and personal service!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, James! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Nissan of Winston Salem Team
Great Service
In and out fast service and easy to schedule an appointment. Service personnel went over all work performed and all upcoming services needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Winston-Salem team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Nissan of Winston Salem Team
Great service, Al the stuff were nice and helpful
When I came ,the first person who helped me was Mr Becker,He was very kind , and professional, in spite that I came with a bad attitude, because I bought my car only 2 weeks ago , and I never expected having an issue, so soon. So , He was very patient, He found solutions to my problems. And I left the Nissan Dealership with a smile. Thank-you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alma, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Modern Nissan of Winston Salem Team
Great first impression.
Easy to schedule. Friendly and knowledgeable service rep. Fair prices. Quick service. An all-around good experience. I'll recommend Modern to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, The Modern Nissan of Winston Salem Team
Very helpful employees
The service writer, Ralph Lusk, was very friendly and knowledgeable. He worked with me and I never felt like he was pushing me to do anything I didn't want. I thoroughly enjoyed the experience. Additionally, all the other employees that I interacted with were just as friendly and helpful. And this was a "recall fix" for a 2007 Titan. I felt like I was treated the same as if I bought a brand new vehicle in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out Richard! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Modern Nissan of Winston Salem Team
Great service and great people with great experien
Courtesy also friendly and knowledge service and services have great quality and excellent customer services. I will send and bring my cars back for services always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Willie, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Winston-Salem team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Nissan of Winston Salem Team